Education
JESSICA KELSEY, MBA, OMT
Ophthalmic Medical Technologist
McKinney,TX
Summary
Dedicated ophthalmic professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skilled in handling administrative and operational program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 10+ years of experience to new professional challenges with growth-oriented organization.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Ophthalmology Program Director
College Of Health Care Professions
Fort Worth, TX
09.2022 - Current
- Orchestrated new ophthalmic assistant program development by collaborating cross-functionally across departments.
- Pitched and built new program strategies to boost clinical interests and diversify course offerings.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Endeavored to improve success of program by making proactive adjustments to course offerings for entry level ophthalmic assistant.
Clinical Education Coordinator/Ophthalmic Technologist
Newman And Taub Vision Center
Dallas , TX
07.2021 - 08.2022
- Directed day-to-day operations of clinical education program and supervised support staff to delegate assignments and evaluate performance.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Assessed the care of patients and oversaw the implementation of clinical courses to teach medical staff additional skills.
- Founded and designed weekly office newsletter,"Tech Talk", to educate staff on various ophthalmic diseases, office procedures, billing and coding, etcetera.
- Launched “Lunch and Learn” training opportunities every first Tuesday of the month for all office staff.
- Conducted peer-to-peer in clinic training to improve accuracy and efficiency to decrease mistakes to increase clinical productivity.
Lead Ophthalmic Medical Technologist/Scribe
Eye Consultants of Texas
Grapevine, TX
10.2019 - 03.2020
- Efficiently performed comprehensive and intermediate ophthalmic exams using EMR on wide patient demographic without sacrificing standards of patient care
- Expertly calculated intraocular lens (IOL) powers using Barrett, Holladay II, Hill RBF formulas along with astigmatic calculators for Alcon and Bausch and Lomb Toric IOLs with improved surgical outcomes
- Attended IOL picking meetings with surgeon to discuss IOL calculations for surgical candidates
- Oversaw refractive surgery patients on day of surgery by obtaining repeat testing and/or refractions prior to physician's final consultation
- Acted as a scribe for attending ophthalmologist and optometrists by precisely recording chart notes, prescribing medications and discussion of treatment plan with patients
- Performed diagnostic testing for various ophthalmic disorders.
Clinical Operations Supervisor
Howerton Eye Clinic
Austin, TX
11.2017 - 11.2018
- Created and utilized time studies, skills assessments, self-evaluations and tracking logs to monitor and enhance performance of technical staff
- Developed technical staff's skills by implementing weekly one-on-one and/or group focused training sessions
- Facilitated monthly technical staff meetings to discuss goals, concerns and suggestions of staff, physicians and practice administrator
- Created "Weekly Technician Duty Schedule" to allow technical staff the opportunity to become an integral part of clinical processes
- Tracked clinical data and audited medical records in compliance with standards set by MIPS/ MACRA using Iris
- Registry; practice received approximately 97% rating and +1.88 % incentive for 2017
- Facilitated implementation of NextGen electronic medical records system upgrade in conjunction with IT specialist saving practice over $55,000 in consultant fees
- Accurately completed intraocular lens calculations using Zeiss IOL Master, Lenstar, Hill RBF and Holladay II software
- Assisted physicians with minor in-office and refractive surgery procedures
- Performed Wave Scan and repeat refractions as necessary on custom refractive surgery candidates
- Performed anterior segment photography using Heidelberg OCT as requested by optometrist for specialty contact lens fittings
- Performed ultrasound (B-Scan and/or A-Scan) as requested by physicians for patients presenting with poor and/or difficult fundoscopic examinations.
Lead Ophthalmic Medical
Texas Vision and Laser Center
McKinney, TX
09.2012 - 10.2017
- Assured proper clinic flow and time management for two physicians and seven technicians
- Recorded and inputted detailed documentation, billing and coding as a scribe for 70+ patients daily
- Performed examinations and ancillary testing for evaluation and treatment of various diagnosis
- Implemented improvements to aid in efficiency and organization of multiple office locations
- Interviewed and performed clinical skills evaluations on new hire candidates
- Mentored and trained new hires as assigned by Clinical Manager
- Educated surgical candidates regarding intraocular lens implant options, pre-and post-operative care and financial responsibilities along with coordination of surgical dates
- Reviewed pre-surgical packets for surgeons and created surgical grid and operating room flow sheet to increase accuracy and efficiency of ambulatory surgery center.
Ophthalmology Clinical Coordinator
UT Southwestern Medical Center
Dallas, TX
11.2011 - 09.2012
- Organized weekly educational sessions for staff working toward higher certifications
- Audited electronic charts monthly to comply with National Patient Safety Goals
- Regularly maintained, modified, and released patient records using EPIC EMR systems
- Assisted technicians/assistants with difficult examinations which included retinoscopy, manual keratometry, fundus photography and procedures to determine vision loss and potential acuity
- Coordinated continuing education lectures with physicians for technical staff adhering to JCAHPO guidelines.
Lead Medical Laboratory Technologist
American Red Cross Biomedical Services
Little Rock, AR
11.2007 - 08.2011
- Ensured the safety, quality, identity, purity and potency of blood products
- Appointed as a Core Team member for the management of controlling suspect products
- Reduced number of suspect products by 41% as part of Core Team
- Demonstrated understanding of blood labeling and identification of discrepancies
- Managed emergency and exceptional release of blood products
- Shipped biological samples for further testing to national testing laboratory
- Disposed unusable products in compliance with ARCBS procedures and state regulations.
Education
MBA - Management
Texas Woman's University
Denton, TX 01.2016 - 05.2019
Bachelor of Science - Ophthalmic Medical Technology
University of Arkansas For Medical Sciences
Little Rock 08.2009 - 08.2011
Bachelor of Science - Biology
University of Arkansas
Pine Bluff, AR 08.2003 - 12.2007
Skills
Effective leader
Strategic leadership
Customer service experience
Advanced knowledge of ophthalmic technology
Curriculum Development
Group and individual instruction
Business Management
Lesson Planning
Certification
Certified Ophthalmic Medical Technologist
Interests
Research
Healthcare Organizational Management
Timeline
Ophthalmology Program Director
College Of Health Care Professions
09.2022 - Current
Clinical Education Coordinator/Ophthalmic Technologist
Newman And Taub Vision Center
07.2021 - 08.2022
Certified Ophthalmic Medical Technologist
05-2021
Lead Ophthalmic Medical Technologist/Scribe
Eye Consultants of Texas
10.2019 - 03.2020
Clinical Operations Supervisor
Howerton Eye Clinic
11.2017 - 11.2018
MBA - Management
Texas Woman's University
01.2016 - 05.2019
Lead Ophthalmic Medical
Texas Vision and Laser Center
09.2012 - 10.2017
Ophthalmology Clinical Coordinator
UT Southwestern Medical Center
11.2011 - 09.2012
Bachelor of Science - Ophthalmic Medical Technology
University of Arkansas For Medical Sciences
08.2009 - 08.2011
Lead Medical Laboratory Technologist
American Red Cross Biomedical Services
11.2007 - 08.2011
Bachelor of Science - Biology
University of Arkansas
08.2003 - 12.2007