Jessica Kennedy
Social Circle,GA
Summary
Highly-motivated employee with desire to take on new challenges. Passion for community. Strong work ethic, highly adaptable to change and quick "outside of the box" problem solving skills. Well developed customer service, communication and listening. Desire for growth.
Overview
18
18
years of professional experience
Work History
Hairstylist
Jessica Kennedy LLC
Social Circle, GA
01.2020 - Current
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Up-kept the cleanliness of the salon in accordance with state board regulations.
- Upsold additional services when appropriate to increase sales volume.
- Maintained inventory ordering and restocking.
- Assisted other stylists with busy periods in the salon.
- Greeted customers, answered phones and booked appointments.
Hairstylist
Salon John Francis
Snellville, GA
09.2017 - 12.2019
- Greeted customers, answered phones and booked appointments.
- Assisted other stylists with busy periods in the salon.
- Maintained cleanliness of work station by sanitizing tools and equipment according to state board guidelines.
- Educated clients on proper home hair care maintenance.
- Recommended products to clients based on their individual needs.
- Upsold additional services when appropriate.
- Developed relationships with new clients through referrals from existing customers.
- Managed cash register transactions during checkout process.
- Pursued continuing education and training to stay up to date with new trends and techniques.
Hair Design Educator
The process institute of cosmetology
Lawrenceville, GA
05.2010 - 08.2017
- Studied, applied and received state licensure to teach cosmetology school.
- Coached, mentored and trained students in order to equip them for success.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Organized special events to showcase the students work to other industry professionals with the goal of proper job placement.
- Monitored student performance and provided helpful and direct feedback.
- Worked with students and clients to resolve conflict quickly and efficiently.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Hairstylist
Salon 124 group
Snellville, GA
06.2006 - 05.2010
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Assisted other stylists with busy periods in the salon.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Pre-booked future appointments to increase repeat business.
Education
Hair Design Instructor - Cosmetology Education
The Process Institute of Cosmetology
Lawrenceville, GA06.2011
Diploma in Cosmetology - Cosmetology
Gwinnett Technical College
Lawrenceville, GA06.2006
Skills
- Well developed listening skills
- Outstanding Customer Service
- Quick problem solving and highly adaptable to change
- Sales Expertise
- Endurance for standing long periods of time
- Customer Consulting
- Strong relational and communication skills
Affiliations
- Actively involved in my community and church
- enjoy volunteering
Timeline
Hairstylist
Jessica Kennedy LLC
01.2020 - Current
Hairstylist
Salon John Francis
09.2017 - 12.2019
Hair Design Educator
The process institute of cosmetology
05.2010 - 08.2017
Hairstylist
Salon 124 group
06.2006 - 05.2010
Hair Design Instructor - Cosmetology Education
The Process Institute of Cosmetology
Diploma in Cosmetology - Cosmetology
Gwinnett Technical College