Pearl Wilson
Hattiesburg,MS
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.
Overview
18
18
years of professional experience
Work History
Personal Shopper
Walmart-Hattiesburg, MS
Hattiesburg
11.2019 - 04.2023
- Provided fashion advice to customers based on current trends and personal style.
- Assisted customers in selecting items that met their individual needs and preferences.
- Organized clothing racks, shelves, and displays in the store according to size, color, and style.
- Maintained a high level of customer service while ensuring customer satisfaction.
Cashier
Dollar General-Hattiesburg, MS
Hattiesburg
08.2019 - 11.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Host
Applebee's Hattiesburg, Ms-Hattiesburg, MS
Hattiesburg
05.2014 - 12.2018
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Resolved conflicts between customers when necessary.
- Provided excellent customer service by anticipating customer needs.
Customer Service Representative
General Dynamics Information Technology-Hattiesburg, MS
Hattiesburg
10.2016 - 09.2017
- Provide answers for all Medicare patients
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Cashier
Big Star-Hattiesburg, MS
Hattiesburg
02.2012 - 09.2013
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Cashier/Cook
Coop Devillle-Hattiesburg, MS
Hattiesburg
04.2011 - 02.2012
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Cashier
Gas N Stop Bogalusa, La-Bogalusa, LA
Bogalusa, LA
07.2010 - 12.2011
- I checked out customers and operated gas pump and Lotto machine
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Cashier
Wendy's Bogalusa, La-Bogalusa, LA
Bogalusa, LA
04.2010 - 07.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier/ 2st Assistant Manager
Shoe Show-Bogalusa, LA
Bogalusa, LA
03.2008 - 07.2009
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier/ 1st Assistant Manager
Cato Fashion-Franklinton, LA
Franklinton, LA
09.2005 - 11.2007
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Education
GED -
Franklinton Vo.technology School
Bogalusa06-2004
High School Diploma -
Mt. Hermon High School
Bogalusa08-2003
Skills
- Waitress
- Hostess
- Customer Service
- Expo
- Front Desk
- Busser
- Team Member
- Serving Experience
- Cashiering
- Cash Handling
- Assistant Manager Experience
- Retail Sales
- Sales
- Cash register
- Serving
- Cooking
- Typing
- Live chat
- Communication skills
- Customer support
- Hospitality
- Restaurant experience
- Hotel experience
- Phone etiquette
- English
- Computer skills
- Retail math
- Online Order Processing
- Documentation And Reporting
- Decision-Making
- Heavy Lifting
- Planning and Organization
- Flexible Schedule
Additionalinformation - References
- Natalie Timmons 9854028197
- Norma Crosby 2283266379
- Tameka Fairly. 6016203836
Timeline
Personal Shopper
Walmart-Hattiesburg, MS
11.2019 - 04.2023
Cashier
Dollar General-Hattiesburg, MS
08.2019 - 11.2019
Customer Service Representative
General Dynamics Information Technology-Hattiesburg, MS
10.2016 - 09.2017
Host
Applebee's Hattiesburg, Ms-Hattiesburg, MS
05.2014 - 12.2018
Cashier
Big Star-Hattiesburg, MS
02.2012 - 09.2013
Cashier/Cook
Coop Devillle-Hattiesburg, MS
04.2011 - 02.2012
Cashier
Gas N Stop Bogalusa, La-Bogalusa, LA
07.2010 - 12.2011
Cashier
Wendy's Bogalusa, La-Bogalusa, LA
04.2010 - 07.2010
Cashier/ 2st Assistant Manager
Shoe Show-Bogalusa, LA
03.2008 - 07.2009
Cashier/ 1st Assistant Manager
Cato Fashion-Franklinton, LA
09.2005 - 11.2007
GED -
Franklinton Vo.technology School
High School Diploma -
Mt. Hermon High School
Similar Profiles
Clayton FoleyClayton Foley
Chief Executive Officer at Hattiesburg GI Associates/Digestive Diseases Center of HattiesburgChief Executive Officer at Hattiesburg GI Associates/Digestive Diseases Center of Hattiesburg
LESLIE SHATTLESLESLIE SHATTLES
REGISTERED NURSE at Hattiesburg Clinic/LAW Outpatient SurgeryREGISTERED NURSE at Hattiesburg Clinic/LAW Outpatient Surgery
Brenda CameronBrenda Cameron
Accounts Payable Clerk at Hattiesburg Medical Park Management Corp.Accounts Payable Clerk at Hattiesburg Medical Park Management Corp.
Hayley WalkerHayley Walker
Certified Medical Assistant at Women's Pavilion South MissCertified Medical Assistant at Women's Pavilion South Miss
Davion SandersDavion Sanders
Travel Nurse at UAB HospitalTravel Nurse at UAB Hospital