Summary
Work History
Education
Skills
Timeline
Generic

Kya Ohanlon

Andover

Summary

Dynamic sales associate with a proven track record at Chick-fil-A, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and cash handling. Adept at thriving in high-pressure environments while maintaining professionalism and achieving sales goals. Reliable and goal-oriented team player committed to delivering exceptional service.

Work History

Sales Associate

Chick-fil-A
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about recommendations , flavor
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Something Sweet by Maddie Lou
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Associate

Froggy Hops
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

Private Nanny

Family Dollar Distribution Center
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.

Education

Bachelors In Nursing - Nursing

Columbia College
Columbia, MO

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Verbal/written communication
  • Client service
  • Conflict resolution
  • Sales expertise
  • Product sales
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations

Timeline

Sales Associate

Chick-fil-A

Sales Associate

Something Sweet by Maddie Lou

Associate

Froggy Hops

Private Nanny

Family Dollar Distribution Center

Bachelors In Nursing - Nursing

Columbia College
Kya Ohanlon