Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Kimble

New Braunfels,TX

Summary

I have experience in a few different fields; Those being aviation, customer service, account management and logistics/ transportation. I have been a manager, a supervisor, and a trainer all at the same time and loved the work I did. I enjoy being around people and being able to play a key part of an evolving team. I am a very motivated individual who is skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Account Manager

SEKO Logistics
06.2022 - Current
  • Manage multiple high volume accounts for a variety of commodities/customers
  • I handle all customer service and routing including TL/LH/LTL
  • Handle everything from order receiving, truckload booking, order booking/routing, and final mile delivery to ensure customer satisfaction
  • Inbound/Outbound load planning
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Inbound Receiver

Sysco
09.2021 - 05.2022
  • I would verify inbound loads are broken down correctly and that the product is good for resale and customer consumption
  • Working in a fast paced and manual labor environment lifting 50+ pounds continuously and being on your feet for hours at a time.
  • Double-checked cargo inventories and documentation for accuracy.
  • Utilized forklift to transport pallets of goods to and from warehouse.

Warehouse Associate

Capstone Logistics, LLC
05.2021 - 09.2021
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 150 pounds.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Retail Manager

Columbia Sportswear
02.2021 - 07.2021
  • I was a retail manager and would primarily over see the freight team but also led the sales floor and would over see sales associates in that time
  • I would make daily schedules, troubleshoot any delivery issues or issues with customers and employees.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Developed and maintained knowledgeable and productive team of employees.

Station Supervisor

McGee Air Services
09.2018 - 09.2020
  • Oversee day to day operations pertaining to inbound/outbound flights for Alaska airlines
  • I also trained new employees or agents/leads up for a promotion
  • I would over see up to 100 employees at a time and would handle all disciplinary actions needed per shift.
  • Prepared daily schedules for personnel and equipment to foster smooth functioning of broadcast.

Lead Ramp Agent

McGee Air Services
10.2016 - 09.2018
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Guided aircraft into and out of parking positions using hand signals.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 60 daily flights.

Ramp Service Agent

Menzies Aviation
07.2015 - 10.2016
  • Transferred luggage from aircraft to collection areas safely using airline equipment.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Operated equipment while observing standard safety procedures.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Education

General

Kelso High School
2014

Skills

  • Microsoft office
  • Attention to details/instruction
  • Great communication skills
  • Freight Experience
  • Management
  • Leadership
  • Logistics
  • Conflict Management
  • Training & Development
  • Customer service
  • Accounting
  • Shipping & Receiving
  • Retail Management
  • Warehouse Operations
  • Pricing
  • Negotiation
  • Human Resources
  • Quality Inspection
  • Account Management
  • Inventory Control
  • Business Development and Planning
  • Order Processing
  • Strong Lead Development Skills
  • Employee Mentoring
  • Networking Skills

References

Robert Del Bosque 

Operations Manager for Seko Logistics

(210)-668-1665


Charles Kattan 

Trucking Manager for Seko Logistics

(210)-850-7509


Joe Fig 

Warehouse manager for Sysco Foods 

(210)-284-5297



Timeline

Account Manager

SEKO Logistics
06.2022 - Current

Inbound Receiver

Sysco
09.2021 - 05.2022

Warehouse Associate

Capstone Logistics, LLC
05.2021 - 09.2021

Retail Manager

Columbia Sportswear
02.2021 - 07.2021

Station Supervisor

McGee Air Services
09.2018 - 09.2020

Lead Ramp Agent

McGee Air Services
10.2016 - 09.2018

Ramp Service Agent

Menzies Aviation
07.2015 - 10.2016

General

Kelso High School

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Jessica Kimble