Jessica Kimmel
Greenville
Summary
After completing high school I opted out of college and pursued a career in culinary industry. Dynamic leader with a proven track record at Montage Cafe, adept in multitasking and fostering a positive work environment. Excelled in enhancing team productivity and customer satisfaction through effective problem-solving and strong communication skills. Demonstrated expertise in cleaning and sanitation, ensuring high-quality service delivery and workplace safety. I perfected my craft after spending 24 years in that industry.
I am however wanting to broaden my horizons and pursue a new career. This is why I am applying for this position and I am hopeful and grateful for the opportunity.
Overview
28
28
years of professional experience
Work History
Food Service Worker
Montage Cafe
10.2009 - 12.2024
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and organized kitchen, dining and service areas.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Trainer
Montage Cafe
10.2007 - 12.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided coaching and mentoring to employees.
Team Leader
Montage Cafe
10.2007 - 12.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Manager
Ponderosa Steakhouse
06.1997 - 12.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Shift Leader
Ponderosa Steakhouse
06.1997 - 12.2007
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Greenville Senior High School
Greenville, OH06-1998
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Attention to detail
- Quality Control
- Client/Vendor Relations
Timeline
Food Service Worker
Montage Cafe
10.2009 - 12.2024
Trainer
Montage Cafe
10.2007 - 12.2024
Team Leader
Montage Cafe
10.2007 - 12.2024
Manager
Ponderosa Steakhouse
06.1997 - 12.2007
Shift Leader
Ponderosa Steakhouse
06.1997 - 12.2007
High School Diploma -
Greenville Senior High School