Jessica King
Cedartown,GA
Summary
To contribute to the success of your organization by utilizing my exceptional work ethic and leadership skills. Expert in Customer Service and work Relations with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
Crash Worthy Fuel Tank Repairer
Meggitt Polymers and Composites
Rockmart, GA
10.2021 - Current
- Repaired and performed quality testing of products to meet established specifications.
- Reassembled equipment, completing inspections, testing or repairs.
- Read and understood diagrams and schematics to accurately perform repairs.
- Examined machines and equipment to diagnose or make repairs.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Manager
Subway
Bremen, GA
02.2017 - 10.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
HACCP Tech, Shaker Operator/ Scale Operator
Tip-top Poultry
Rockmart, GA
05.2015 - 02.2017
- Monitored and adjusted process variables to ensure product specifications were met.
- Recorded data from scales, gauges, meters, and other instruments in logbooks or computer databases.
- Performed daily equipment inspections and maintenance tasks such as cleaning, lubricating, and replacing parts.
- Operated several types of weighing systems according to established procedures for verifying weights of products being processed.
- Communicated with supervisors regarding any discrepancies between the actual weight and the target weight of a product or material.
- Calibrated scales on a regular basis to ensure accuracy of measurements taken.
- Verified that packages conform to company standards before they are shipped out to customers.
Line Leader
Bojangles
Cedartown, GA
09.2014 - 05.2015
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Provided guidance and instruction to employees on safety protocols and operating procedures.
- Maintained accurate records of line performance, employee hours worked, and inventory levels.
- Performed regular inspections of equipment to identify maintenance needs or potential issues.
- Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
Window Assembler
Magnolia Windows & Doors
Baldwin, GA
03.2012 - 10.2013
- Assembled and installed window components, such as locks, handles, glazing beads and weather stripping.
- Cut glass to size using a hand-held cutter or an automated cutting machine.
- Utilized power tools, such as drills and saws, to cut openings for windows.
- Placed protective coverings on finished products prior to shipment.
- Performed quality control checks on completed windows to ensure they met customer specifications.
- Repaired damaged window frames using appropriate tools.
- Worked closely with other team members in order to meet tight deadlines.
Robotic Welder
JSC
Rockmart, GEORGIA
03.2011 - 02.2012
- Programmed robotic welding systems to ensure accuracy and speed of production.
- Performed preventive maintenance on robotic welding systems according to safety protocols.
- Troubleshot, repaired, and tested robotic welders for proper operation.
- Analyzed welding processes and identified areas of improvement in the production process.
- Calibrated and adjusted robot parameters for optimal performance.
CNA
Rockmart Nursing & Rehabilitation
Rockmart, GEORGIA
03.2001 - 08.2009
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Education
Associate of Science - Business Administration And Management
Georgia NorthWestern
Rockmart, GA02-2020
General Education Diploma -
Coosa Valley Technical college
01.2005
Graduated 2018 - Associate's degree in Medical Administrative Office Assistant
GNTC
Skills
- Continued Computer skills
- excel and word certified
- line maintenance; operation of equipment and computers
- Line set up
- HACCP; Food Safety; I also have experience in Food prep for 1500 People
- Customer Service
- Safety Management
- Safety Requirements
- Service Documentation
- Customer Relations
- Welding skills
- Organizational Skills
- Time Management
- Team building
- Repair Knowledge
- Equipment Inspection
- Repair Skills
- Workplace Safety
- Power Tool Operation
- Troubleshooting expertise
Hobbies and Interests
I am dedicated to my family, church, and recovery program. I actively chair and attend NA, AA, and other recovery meetings. There is no secret to where I have been, but I now enjoy where I am going which allows me to mentor others and celebrate recovery.
References
References available upon request.
Timeline
Crash Worthy Fuel Tank Repairer
Meggitt Polymers and Composites
10.2021 - Current
Manager
Subway
02.2017 - 10.2021
HACCP Tech, Shaker Operator/ Scale Operator
Tip-top Poultry
05.2015 - 02.2017
Line Leader
Bojangles
09.2014 - 05.2015
Window Assembler
Magnolia Windows & Doors
03.2012 - 10.2013
Robotic Welder
JSC
03.2011 - 02.2012
CNA
Rockmart Nursing & Rehabilitation
03.2001 - 08.2009
Associate of Science - Business Administration And Management
Georgia NorthWestern
General Education Diploma -
Coosa Valley Technical college
Graduated 2018 - Associate's degree in Medical Administrative Office Assistant
GNTC
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