Jessica King
Piqua,OH
Summary
In school I won 6 place at Business Professionals of America on Medical Terminology. Adept at juggling multiple tasks, I enhanced customer satisfaction at Waffle House by seamlessly integrating exceptional customer service with efficient guest management. My expertise in cash handling and my ability to remain cool under pressure have prepared me to excel in fast-paced environments, driving both customer loyalty and operational efficiency.
Overview
8
8
years of professional experience
Work History
Server
Waffle House
12.2017 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Restaurant Hostess
Longhorn Steakhouse
07.2017 - 12.2017
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma - Medical Office
Miami County Career Technology Center
Clayton, OH05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Multitasking
- Multitasking Abilities
- High energy and stamina
- Cool under pressure
- Excellent communication
Timeline
Server
Waffle House
12.2017 - Current
Restaurant Hostess
Longhorn Steakhouse
07.2017 - 12.2017
High School Diploma - Medical Office
Miami County Career Technology Center