Jessica King
Apple Creek
Summary
Experienced leader with strong background in fostering customer relationships, training new staff, and managing complex projects. Skilled in multitasking and verbal communication. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Sales Associate
Dee's Hallmark Shop
10.2009 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Youth Pastor
Sonnenberg Mennonite Church
09.2011 - 04.2014
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Utilized various teaching techniques to effectively communicate biblical truths to young people in an engaging and relevant manner.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
- Organized successful retreats that provided opportunities for spiritual reflection, personal growth, and fellowship among peers.
- Oversaw youth ministry budget and tracked all expenses.
- Planned weekly groups as well as special events and overnight retreats.
- Coordinated with other church staff to ensure that youth ministry activities aligned with overall mission of church.
- Secured resources for youth ministry activities, managing budget effectively to maximize impact.
Education
Bachelor of Arts - Religion
Bluffton University
Bluffton, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Store opening and closing
- Training new hires
- Multi-tasking strength
- Verbal/written communication
Timeline
Youth Pastor
Sonnenberg Mennonite Church
09.2011 - 04.2014
Sales Associate
Dee's Hallmark Shop
10.2009 - Current
Bachelor of Arts - Religion
Bluffton University
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