Jessica Kirschbaum
Waverly,OH
Overview
1
1
year of professional experience
Work History
Team Supervisor
Kentucky Fried Chicken
09.2022 - Current
- Defined key performance indicators for employees to define clear, attainable landmarks for performance measurement.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Conducted training and mentored team members to promote productivity and commitment to customer friendly service.
- Streamlined office procedures for increased efficiency, saving time and resources.
- POS knowledgeable
- Established clear lines of accountability within the team structure promoting responsibility ownership for tasks completed.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Supervised ongoing daily work activities
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
- ServSafe Certified
Education
BBA - Individualized Studies
Shawnee State University
Portsmouth, OH05.2026
Skills
- Supply Chain Management
- Staff Training
- Overseeing Daily Activities
- Technical Support
- Teamwork and Collaboration
- Training and mentoring
- Complaint Handling
- Complaint resolution
- Safety Procedures
- Assignment Delegation
Timeline
Team Supervisor
Kentucky Fried Chicken
09.2022 - Current
BBA - Individualized Studies
Shawnee State University