Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica K Kates

Houston,USA

Summary

Organized professional with background of managing office administrative and front desk needs. Brings initiative and decision-making skills to different clerical tasks and guest needs. Im a team player and work my hardest to give 100 percent in any job i have.

Overview

5
5
years of professional experience

Work History

Package Handler

FedEx
04.2025 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Crew Member

Raising Cane's Chicken
09.2024 - 04.2025

Maintained cleanliness and safety in the kitchen.

Verified food was cooked to safe temperature standards.

Executed end-of-day cleaning and closing tasks at restaurant.

Maintained clear communication with colleagues.

Assistant

Evolve Real Estate
07.2022 - 09.2022
  • Identified and addressed office concerns, working collaboratively to achieve resolutions.
  • Upheld building security standards by registering guests and monitoring entrances.
  • Greeted and directed visitors, answering questions and responding to requests.
  • Restocked supplies for office employees to maintain smooth operations.
  • Maintained professional office appearance with clean and organized front reception areas.
  • Kept clean, organized and well-stocked workspaces.

Front Desk Receptionist

Planet Fitness
05.2022 - 09.2022
  • Delivered reliable customer service to guests upon arrival.
  • Fielded incoming telephone calls to answer questions, direct callers and take messages for staff.
  • Greeted, assisted and directed visitors with professional attitude.
  • Kept front of house clean and orderly.
  • Cleaned equipment throughout the day.

Hostess

Del Frisco's Grille
03.2021 - 04.2022
  • Communicated with management and service staff to address customer needs.
  • Stored food and non-food supplies in line with best inventory practices.
  • Used venue database to take reservations and collect customer information.

Sandwich Artist

Subway
04.2020 - 03.2021
  • Prepared delicious sandwiches to match order specifications and quality standards.
  • Used POS systems to input orders and process payments.
  • Sanitized work areas, kitchen tools and dishes to comply with health and safety regulations.
  • Interacted well with customers in serving and dining areas.
  • Delivered positive service experience when greeting and serving customers.

Education

Diploma - undefined

MyGED
Spring, Texas
06.2022

Skills

  • File organization
  • Supply management
  • Guest relations
  • Point of sale system
  • Follow through

Timeline

Package Handler

FedEx
04.2025 - Current

Crew Member

Raising Cane's Chicken
09.2024 - 04.2025

Assistant

Evolve Real Estate
07.2022 - 09.2022

Front Desk Receptionist

Planet Fitness
05.2022 - 09.2022

Hostess

Del Frisco's Grille
03.2021 - 04.2022

Sandwich Artist

Subway
04.2020 - 03.2021

Diploma - undefined

MyGED