JESSICA KLABOUGH
Los Angeles,CA
Summary
Qualified Real Estate Professional with robust background in overseeing operations and driving process improvements. Proven track record in optimizing workflows and enhancing operational efficiency. Demonstrated leadership in managing cross-functional teams and ensuring seamless project execution.
Overview
17
17
years of professional experience
Work History
Listing and Operations Director
Sally Forster Jones Group -Compass
03.2019 - 12.2024
- Helped successfully close and market over $1 Billion in real estate transactions. Sally Forster Jones has been the #1 Luxury Team, per Inman 2019 and 2024.
- Provide concierge, white glove level service to all clients including check-ins and status updates.
- Handled all contract management; Listing Agreements, Offers, transaction coordination
- Managed listing department with up to 70 Active listings at a time. MLS entry, showing coordination, open house schedule
- Collaborated with upper management to develop and execute strategic listing and business plans.
- Oversaw and managed a staff of up to 6 people. Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
Executive Real Estate Assistant
Halton Pardee & Partners
12.2015 - 02.2019
- Member of top producing team, successfully helped closed over $300 million in sales
- Work with clients and customers face-to-face on a daily basis, listening to their needs and communicating effectively
- Smoothly run the escrow process from opening to closing, regularly handling confidential, time-sensitive calls, tasks, and completing special projects as needed while maintaining strong client relations and follow through
- Prepare and coordinate all transactional CAR Real Estate documents
- Manage and oversee pipelines and timelines of listings, escrows, and client communication
- Maintained efficient office operations by handling errands and administrative functions.
Office Manager
Hilton & Hyland, Christie's International Real Estate
11.2013 - 12.2015
- Provide administrative support and assistance to Presidents, Agents and VP including calendar management, international and domestic travel arrangements and expense reports
- Oversee HR duties such as tracking PTO, benefits, annual reviews, insurance renewals, workers compensation and commercial/general liability insurance, ensure all staff follow and abide by employee handbook while implementing new office procedures and systems
- Liaise with building management and vendors, as needed. In charge of building and office maintenance while serving as main point of contact for property manager/outside vendors
- Process and maintain staff and agent personnel files including: DRE license status, BHGLAAR and MLS membership and regulation compliance
- Plan and coordinate company events including holiday parties, happy hours and staff meetings
Real Estate Agent
Keller Williams Arizona Realty
01.2008 - 01.2012
Education
Bachelor of Science - Business Administration
Arizona State University
Phoenix, AZ12.2008
Skills
- Mondaycom
- Jotform
- Daylite
- Skyslope
- Microsoft Office Suite
- Google Drive Suite
- Adobe Acrobat
- Asana
Brelicensenumber
02026387
Timeline
Listing and Operations Director
Sally Forster Jones Group -Compass
03.2019 - 12.2024
Executive Real Estate Assistant
Halton Pardee & Partners
12.2015 - 02.2019
Office Manager
Hilton & Hyland, Christie's International Real Estate
11.2013 - 12.2015
Real Estate Agent
Keller Williams Arizona Realty
01.2008 - 01.2012
Bachelor of Science - Business Administration
Arizona State University
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