Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
AssistantManager

Jessica Knepp

Piqua,OH

Summary

An interesting position with a growing company

Overview

28
28
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dollar General
10.2021 - 06.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Intake specialist

Miami County Metropolitan Housing
03.2021 - 09.2021
  • I have done intake for clients and help give the clients some stability in their lives with housing and provide other resources when they are in need of more help
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
  • Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
  • Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
  • Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
  • Educated clients about available resources within the organization, empowering them to make informed decisions regarding their care options.

STNA/Home Health Aide

Home State Health
01.2018 - 08.2018
  • Took care of residents in there home provided meals and ran errands for the residents
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

STNA (State Tested Nursing Assistant)

Heartland Nursing Home
11.2017 - 01.2018
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

STNA (State Tested Nursing Assistant)

HERITAGE MANOR NURSING HOME
10.2016 - 02.2017
  • Took care of residents that had mental disabilities
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Streamlined workflow for nursing staff by efficiently completing assigned tasks on time.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

STNA/CNA

Countryside Living
01.2014 - 10.2016
  • I did home Care on a prn status
  • I provided care to residents in there home cooking, cleaning, personal care
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Collaborated with nursing staff to ensure timely delivery of medications and treatments.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

STNA (State Tested Nursing Assistant)

HORIZON HEALTH CARE SERVICES
05.2015 - 08.2015
  • Took care of residents in there home by providing healthcare services and cleaming,and cooking
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
  • Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Transported patients between rooms and appointments or testing locations.

stna / rna

SpringMeade Health Center
12.2006 - 09.2013
  • Care for residents and provide help with daily activities
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • I ran the restorative department ,answering phones , doing exercise programs to maintain there physical abilities for movement on a daily basis, schedule some staff, paper work charting and filing
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
  • Collaborated with nursing staff to ensure timely delivery of medications and treatments.
  • Streamlined workflow for nursing staff by efficiently completing assigned tasks on time.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Transported patients between rooms and appointments or testing locations.

STNA

Fair Haven Community Health Center
10.2006 - 09.2007
  • Care for residents and help provide care in there daily activites
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Administered basic first aid when necessary, prioritizing patient well-being above all else.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
  • Streamlined workflow for nursing staff by efficiently completing assigned tasks on time.
  • Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

STNA

DOROTHY LOVE
01.2005 - 10.2006
  • Take care of residents and help provide care in there daily activities
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

STNA

HEARTLAND HEALTHCARE
03.2004 - 01.2005
  • Care for residents and help provide care for there daily activites
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • Administered basic first aid when necessary, prioritizing patient well-being above all else.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
  • Collaborated with nursing staff to ensure timely delivery of medications and treatments.
  • Streamlined workflow for nursing staff by efficiently completing assigned tasks on time.
  • Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Supported needs of [Number]+ residents under long-term care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Transported patients between rooms and appointments or testing locations.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

STNA/Central supply

Piqua Manor
08.1994 - 02.2002
  • Care for residents and provide help with there daily activies
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Participated in professional development opportunities to stay current in STNA best practices and industry trends.
  • Administered basic first aid when necessary, prioritizing patient well-being above all else.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
  • Collaborated with nursing staff to ensure timely delivery of medications and treatments.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Supported needs of [Number]+ residents under long-term care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Transported patients between rooms and appointments or testing locations.
  • Delivered high-quality care to [Type] patients in hospital facility.

Education

Associate in Science (AS) - Social worker

Edison Community College
Piqua, OH
07.2021

High school or equivalent - Basics

Piqua High School
Piqua, OH
05.1996

Skills

  • Social work
  • ADLs
  • Developmental Disabilities Experience
  • Meal Preparation
  • Customer service
  • Money handling
  • Time management
  • Goal setting
  • Employee scheduling
  • Policy enforcement
  • Employee performance evaluation
  • Schedule oversight
  • Multitasking Abilities
  • Organizational skills
  • Active listening

Certification

  • Certified Nursing Assistant (CNA)
  • Drivers License
  • Home Health Aide
  • State Tested Nursing Assistant

Additional Information

Skills: Entertained, conversed with, and read aloud to patients to keep them mentally healthy and alert., Trained new hires in doing the care of patients with compassion., Changed bed linens, washed and ironed patients' laundry, and cleaned patients' quarters., Accompanied clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship., Checked patients' pulse, temperature and respiration., Provided patients with help moving in and out of beds, baths, wheelchairs and automobiles, and with dressing and grooming., Directed patients in simple prescribed exercises and in the use of braces and artificial limbs., RNA-Restorative Nursing Assistance-to provide basic range of motion to maintain the strength and muscles to help with ADLs., Central supply-to order supplies and to pass the supplies to the room and pantries that are needed., Providing great leadership in any department., Office answering multi-phone line., Paper processing., Faxing and making copies., Giving evaluations to co-workers in all departments., Inventory- shipping and receiving., Organizing papers and documentation in various areas., Great customer communication skills., Have experience working with behavioral customers., Have experience with typing, keyboarding, data entry., Have experience working with children to seniors of all ages., Have the knowledge of understanding those who have trouble communicating.

Timeline

Assistant Manager

Dollar General
10.2021 - 06.2022

Intake specialist

Miami County Metropolitan Housing
03.2021 - 09.2021

STNA/Home Health Aide

Home State Health
01.2018 - 08.2018

STNA (State Tested Nursing Assistant)

Heartland Nursing Home
11.2017 - 01.2018

STNA (State Tested Nursing Assistant)

HERITAGE MANOR NURSING HOME
10.2016 - 02.2017

STNA (State Tested Nursing Assistant)

HORIZON HEALTH CARE SERVICES
05.2015 - 08.2015

STNA/CNA

Countryside Living
01.2014 - 10.2016

stna / rna

SpringMeade Health Center
12.2006 - 09.2013

STNA

Fair Haven Community Health Center
10.2006 - 09.2007

STNA

DOROTHY LOVE
01.2005 - 10.2006

STNA

HEARTLAND HEALTHCARE
03.2004 - 01.2005

STNA/Central supply

Piqua Manor
08.1994 - 02.2002

High school or equivalent - Basics

Piqua High School

Associate in Science (AS) - Social worker

Edison Community College

Similar Profiles

CREATE PROFILE
Jessica Knepp