Summary
Overview
Work History
Education
Certification
Timeline
Generic
Jessica Knox

Jessica Knox

Talent Acquisition
Camp Lejeune,NC

Summary

Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Sales Associate

Star Nutrition
Jacksonville, NC
02.2023 - 05.2023
  • Served as company’s brand ambassador to identified new business opportunities through networking, marketing and prospective database leads.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Utilized social media to advertise the company and reach out to the community to bring in new customers.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads

Career Counselor

U.S. Navy, Marine Corps
Camp Lejeune, NC
11.2021 - 03.2023
  • Provided individualized counseling to Sailors to increase organization’s retention to above 82%, which awarded the command the Retention Excellence Award for year 2022
  • Served on a team as one of the 3 principal career counselors for 910 personnel to include leading a team of 46 personnel to continuously improve career and placement opportunities for service members
  • Assisted with screening candidates and conducting interviews to find subject matter experts for career fairs
  • Trained counselors on how to evaluate candidate qualifications to identify suitable candidates for vacancies with attention to ensuring the right fit for the Sailor and the job
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees, and personal goals
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Multi-tasked among different systems to include Salesforce CRM to create and update physical and digital files to maintain accurate documentation, submit account inquiries, and manage sensitive data
  • Enhanced community outreach to bring in new candidates, highlight programs and meet targets
  • Built relationships with external recruiters and staffing agencies to access quality talent.
  • Received a Navy & Maine Corps Achievement medal for high professionalism in performance of all duties in the administrative field.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.

Human Resources Assistant

U.S. Navy Active Duty, Marine Corps
Camp Lejeune, NC
11.2020 - 11.2021
  • Coordinated employee onboarding by conducting new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
  • Examined employee files to problem solve all employee inquiries and provide information for personnel actions
  • Filed documents and performed bookkeeping to facilitate office operations of HR department
  • Communicated policies and procedures to employees and responded to staff inquiries regarding salaries, benefits, and other pertinent information
  • Guided employees through automated self-service platform for real-time attendance tracking and queries
  • Proficient in Microsoft office and utilized it to produce accurate office files, updated spreadsheets, and crafted presentations to brief superior executives and boost team productivity
  • Received certification for Command Pay and Personnel Administrator November 2020.

Inpatient Ward Supervisor, Active Duty

U.S. Navy, Marine Corps Base
Camp Lejeune, NC
08.2019 - 11.2020
  • Assisted the Director of Nursing regarding planning, organization, developing, conducting/coordinating, and evaluating overall operations of the multi-service inpatient Ward
  • Oversaw the day-to-day operations of a 23-bed patient unit and led a staff of 19 to successfully deliver top-notch patient care to all beneficiaries
  • Received certification to be a professional development Instructor September 2020.

Patient Administration Specialist

U.S. Navy Active Duty
Beaufort, SC
01.2017 - 08.2019
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care
  • Reported liabilities and risk management concerns to supervisor for review
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility, and legal requirements
  • Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.

PACU Medical Assistant

U.S, Navy Active Duty
San Diego, CA
12.2013 - 12.2016
  • Responded to emergency situations with speed, expertise, and level-headed approaches to provide optimal care, support and life-saving interventions
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
  • Utilized effective communication skills to educate patients and family members on side effects from both surgery and anesthesia.

Education

Some College (No Degree) - General Course Work

American Military University
01.2017 - Current

Certification

CPR Certification

Timeline

Sales Associate

Star Nutrition
02.2023 - 05.2023

Career Counselor

U.S. Navy, Marine Corps
11.2021 - 03.2023

Human Resources Assistant

U.S. Navy Active Duty, Marine Corps
11.2020 - 11.2021

Inpatient Ward Supervisor, Active Duty

U.S. Navy, Marine Corps Base
08.2019 - 11.2020

Some College (No Degree) - General Course Work

American Military University
01.2017 - Current

Patient Administration Specialist

U.S. Navy Active Duty
01.2017 - 08.2019

PACU Medical Assistant

U.S, Navy Active Duty
12.2013 - 12.2016

Similar Profiles

CREATE PROFILE
Jessica KnoxTalent Acquisition