Jessica Krzyzanowski
Apex,NC
Summary
Hardworking Content Creator with 7 years of experience creating, publishing and managing original and compelling content. Exceptional costumer service, Multitasker with desire to take on new challenges.
Overview
7
7
years of professional experience
Work History
Social Media Content Creator
Self Employed
Apex, NC
08.2017 - Current
- Created content for various platforms such as Facebook, Instagram and YouTube.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
- Researched trending topics related to target audience.
- Monitored analytics and metrics to evaluate the performance of campaigns.
- Reviewed user feedback and comments to improve content quality.
- Scheduled posts on a daily basis across all social media channels.
- Brainstormed ideas for new video concepts and stories.
- Edited videos using Kinemaster according to established standards.
- Organized giveaways or contests on social networks as part of promotional activities.
- Pitched and coordinated live video streaming events for social media channels to engage viewers.
- Obtained copyrights for completed work using established procedures.
- Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
Host
Joe´s Crab Shack
Daytona Beach, Florida
04.2022 - 08.2023
- Provided excellent customer service by anticipating customer needs.
- Greeted guests upon arrival and provided them with menus.
- Kept accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
High School Diploma -
Zulmira De Oliveira
Sao Paulo, Brazil 12-2008
Skills
- Content Production
- Social Media Posting
- Video Editing
- Audience Engagement
- Research
- Creative Thinking
- Customer Service
- Google Drive
- Team Collaboration
- POS Software
Languages
Portuguese
Native/ Bilingual
Timeline
Host
Joe´s Crab Shack
04.2022 - 08.2023
Social Media Content Creator
Self Employed
08.2017 - Current
High School Diploma -
Zulmira De Oliveira