Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Kuivanen

Sales Assistant/Guest Service Representative
Jacksonville,FL

Summary

I have worked mostly in food service industry environments for the good duration of my working life. I have gone to work at a factory setting and learned new skills and tasks. After not feeling quite pleased with my environment, I went back to my food service route until I came upon my current job opportunity. I have really learned a lot about guest service work, lots of computer knowledge and working with a team. I love working in the guest service field, and am willing to learn as much as I can. I enjoy multi tasking and being able to adapt and change as needed of me.

Overview

9
9
years of professional experience

Work History

Sales Assistant/Guest Service Representative

Hom Furniture-Coon Rapids
Wausau, WI
06.2019 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Collaborated with team members to handle guest requirements from check-in through check-out.

Deli Worker

2510 Restaurant
Wausau, WI
06.2015 - 06.2019

-Help open/close the deli department of the store

-Cashier orders and help assist with small meal orders

-Take and complete to go orders

-Bus tables and restock food and drinks as needed

Material ID/Unloading

Crystal Finishing Systems Inc.
Wausau, WI
06.2017 - 12.2018

-Count and check product information and transfer the information into the computer to ensure everything is accounted for.


-Assist with unloading the products off the line into the correct crates.


-Help assist with sanding the product if there is an issue or needs to be redone.

Education

High School Diploma -

Wausau East
Wausau, WI
06.2014

Skills

    -Adaptability

    -Multi Tasking

    -Customer Service experience

    -problem solving

    -Communication

    -Conflict Resolution

    -Team work skills

    -Decision making

Timeline

Sales Assistant/Guest Service Representative

Hom Furniture-Coon Rapids
06.2019 - Current

Material ID/Unloading

Crystal Finishing Systems Inc.
06.2017 - 12.2018

Deli Worker

2510 Restaurant
06.2015 - 06.2019

High School Diploma -

Wausau East
Jessica KuivanenSales Assistant/Guest Service Representative