Jessica Kyle
Benton Harbor,MI.
Overview
7
7
years of professional experience
Work History
Press Operator/Inspection
Dawson Manufacturing Co
Benton Harbor, MI
06.2017 - 01.2021
- Inspected printed products for clarity, color accuracy, and conformance to provided specifications. Demonstrate running press and performed operational duties.
- Promptly removed completed loads from press machine.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Ran Over 500 Materials weekly.
Inventory Specialist
Colson Group Inc
St Joseph , MI
10.2015 - 08.2016
- Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets.
- Performed scheduled inventory counts and supply audits.
- Entered information into system to update status reports.
- Certified Counterbalance Truck Certified Ordered Pick Lift.
- Audited and corrected over 2,000 materials discrepancies in inventory numbers weekly,
Quality Technician
Jvis Manufacturing
Benton Harbor, MI
09.2013 - 08.2014
- Measuring, Grading, and feeding raw material into feeder.
- Sampled materials and products to conduct in-depth measurements and tests.
- Visual Inspection of over 300 materials daily. Operating production line equipment, for example, packaging goods with safety gear.
- Diagnosed and reported malfunctions of technical equipment.
- Applied statistical analysis techniques and skills in Colors RGB software to model trends.
Sales Associate
The Halloween Store
Benton Harbor, MI
09.2012 - 10.2012
- Offered product and service consultations.
- Coordinated activities with other departments to ensure quality customer service.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue by 200 percent.
- Maintained customer satisfaction with quick and professional handling of product knowledge.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
Librarian
William Hassel Library, Librarian
Benton Harbor, MI
08.2004 - 06.2005
- Answered patrons' questions at the circulation desk, as well as used communication technology to address patrons with questions or issues.
- Troubleshooting technical problems with library computers and other technology.
- Directed activities of 200 library technicians.
- Instructed students on research techniques and use of online resources.
Secretary
Benton Harbor Area Schools
Benton Harbor, MI
08.2002 - 06.2003
- Maintained organized filing system of paper and electronic documents.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, and tracked documentation.
- Handled requests for information, delegating tasks to appropriate employees to optimize customer service.
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
- Scheduled appointments and conducted over 200 follow-up calls to clients daily.
Education
Associate - Cyber Security Incident Analyst
Ivy Tech Community College of Indiana
South Bend, IN06.2024
Course Certification - Intro To IT And Cyber Security
Cybrary
Online Course02.2022
Course Certification - CyberSecurity & Infrastructure S.A (CISA)
U.S. Dept of Homeland Security
02.2022
210w-05 ICS Cyber Security Risk Course Certification - Cyber Security
U.S. Dept of Homeland Security (CISA)
02.2022
Certification in Continuing Education Completion in (MAD) ATT&CK Fundamentals Badge Training - Cyber Security
Cybrary
02.2022
Course Certification in Encryption - Information Security
Great Learning
02.2022
Course Certification - Cyber Security Fundamental
IBM Skills Build
02.2022
No Degree - Law Studies
Lake Michigan College
Benton Harbor, MINo Degree - Criminal Justice Studies
Lincoln University of Missouri
Jefferson City, MOSkills
- Testing and Troubleshooting
- Microsoft 365
- Cloud Computing
- Data Entry
- Social Media Manager
- Customer Success
- Analytical Thinking
- PC Administrator
- Networking
- Time management
- Conflict resolution
- Customer Service
- Empirical Research
- System Start-Ups and Shutdowns
- File Transfer
- New User Accounts
- Web Servers
- Password Resets
- Network Topology
- Social Media Content Creation
- Google Suite
- Status Updates
Timeline
Press Operator/Inspection
Dawson Manufacturing Co
06.2017 - 01.2021
Inventory Specialist
Colson Group Inc
10.2015 - 08.2016
Quality Technician
Jvis Manufacturing
09.2013 - 08.2014
Sales Associate
The Halloween Store
09.2012 - 10.2012
Librarian
William Hassel Library, Librarian
08.2004 - 06.2005
Secretary
Benton Harbor Area Schools
08.2002 - 06.2003
Associate - Cyber Security Incident Analyst
Ivy Tech Community College of Indiana
Course Certification - Intro To IT And Cyber Security
Cybrary
Course Certification - CyberSecurity & Infrastructure S.A (CISA)
U.S. Dept of Homeland Security
210w-05 ICS Cyber Security Risk Course Certification - Cyber Security
U.S. Dept of Homeland Security (CISA)
Certification in Continuing Education Completion in (MAD) ATT&CK Fundamentals Badge Training - Cyber Security
Cybrary
Course Certification in Encryption - Information Security
Great Learning
Course Certification - Cyber Security Fundamental
IBM Skills Build
No Degree - Law Studies
Lake Michigan College
No Degree - Criminal Justice Studies
Lincoln University of Missouri