Jessica Labozetta
Hicksville,NY
Summary
Dedicated with excellent experience in a variety of industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Orlin & Cohen Orthopedics Group
Merrick, NY
02.2023 - Current
- Greeted guests at the front desk with a friendly greeting, answered questions and engaged in pleasant conversations all while managing the check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone systems and transferred callers to appropriate departments or staff members.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Trained new team members on company procedures, customer service and issue resolution.
Real Estate Assistant
NextHome Revere
Bethpage, NY
03.2022 - 01.2023
- Created and distributed outbound print marketing materials and advertisement copy to promote new properties
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Created open house flyers for newly listed houses
- Published and was in charge of social media content on a variety of social outlets
- Grew social media following to promote company content and business
Assistant Manager
Windsor Fashions
Hicksville, NY
10.2020 - 05.2022
- Greeted customers and helped with product questions, selections and purchases
- Used consultative sales approach to understand customer needs and recommend relevant o erings
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Used POS system to process sales, returns, online orders and gift card activations
- Logged reports, expenses, receipts and sales documents into digital database
- Supported loss prevention goals by monitoring shopper behavior
- Opened and closed the store independently and prepared a nightly bank drop.
Associate
Victoria’s Secret
New York
12.2018 - 03.2020
- Used consultative sales approach to understand customer needs and recommend relevant o erings
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Maintained a clean sales floor and straightened and faced merchandise.
Education
Associate of Arts - Liberal Arts
12.2020
Real Estate University Remote — Real Estate Agent
Regents -
06.2018
Skills
- Time Management
- Business Planning
- Customer Assistance and Interaction
- Product and Service Sales
- Monetary Transactions
- Multi-Line Telephone Systems
Timeline
Front Desk Receptionist - Orlin & Cohen Orthopedics Group
02.2023 - Current
Real Estate Assistant - NextHome Revere
03.2022 - 01.2023
Assistant Manager - Windsor Fashions
10.2020 - 05.2022
Associate - Victoria’s Secret
12.2018 - 03.2020
Nassau Community College - Associate of Arts, Liberal Arts
Bethpage High School - Regents,
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