Jessica Lackey
Chatsworth,GA
Summary
Experienced professional focused on meeting or exceeding objectives seeking Human Resources Generalist Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
3
3
years of professional experience
Work History
ADSS Case Manager
Highland Rivers Health
Dalton, GA
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
Office Administrator
A & K Medical Transport
Cleveland, TN
08.2021 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
Missionary Worker
Love A Child
07.2018 - 08.2020
- Taught local peoples skills to improve living conditions.
- Volunteered in overseas locations and in various roles.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Arts - Psychology
Ashford University
San Diego, CASkills
- Client Advocacy
- Case Needs Assessment
- Treatment Planning
- Annual Case Reviews
- Records Management
- Case Management Tracking
Timeline
Office Administrator
A & K Medical Transport
08.2021 - Current
Missionary Worker
Love A Child
07.2018 - 08.2020
ADSS Case Manager
Highland Rivers Health
Bachelor of Arts - Psychology
Ashford University
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