Jessica Lakios
Lancaster,CA
Summary
Enthusiastic, experienced in providing staff support in educational or childcare environments. Worked with children individually and in small groups while providing basic reading, writing and math instruction and other education-related activities as assigned.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
No Song Request LLC.
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Care Aide
IHSS Adult Services Program
02.2011 - 11.2022
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted residents with activities of daily living, promoting independence and dignity.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic presence.
- Supported the smooth operation of the facility by performing light housekeeping tasks such as laundry services and meal preparation as needed.
- Developed strong relationships with patients by displaying empathy and genuine concern for their well-being, leading to increased satisfaction scores from both patients and families.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
Education
Certificate - Certified Nurse Assistant
University of Antelope Valley
Lancaster, CA01.2011
GED -
Antelope Valley Adult Education
Lancaster, CA05.2010
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Teacher Support
- Classroom Organization
- CPR and First Aid
- Teacher Assistance
Sewing & Parenting
Lover of imaginative creation, from Disney Princess, to the Queen of England herself, creation is a world of explorative meaning! One intentional goal from my end, is to explore the imagination and focus upon building strong skill sets upon creative abilities, which caters to each and every individuals mindset.
The stars aligned, to which I am a mother of two amazing little ones, that are on two totally different planes. A five year old little lady, that loves everything princess and pretty; yet, a total scholar and high ranker in her kindergarten class. To a three year old little warrior, who must take his sword to every battle, slaying alphabets and numbers ready to conquer for preschool!
Timeline
Administrative Assistant
No Song Request LLC.
01.2023 - Current
Care Aide
IHSS Adult Services Program
02.2011 - 11.2022
Certificate - Certified Nurse Assistant
University of Antelope Valley
GED -
Antelope Valley Adult Education
Similar Profiles
Terran PettawayTerran Pettaway
Set Production Assistant at Love Song LLCSet Production Assistant at Love Song LLC
John StottsJohn Stotts
Compliance Specialist at Shansky F Song LLCCompliance Specialist at Shansky F Song LLC
Nickolas McCulloughNickolas McCullough
Sushi Chef and Kitchen Assistant at Budda Belly Shushi (SLK Song LLC.)Sushi Chef and Kitchen Assistant at Budda Belly Shushi (SLK Song LLC.)