Summary
Overview
Work History
Education
Skills
Other
Timeline
Generic
Jessica Lane

Jessica Lane

Lebanon,usa

Summary

Dedicated professional with extensive experience in customer service, caregiving, and food preparation. Proven ability to resolve customer issues effectively while fostering a positive environment. Strong team player with a commitment to continuous improvement and career advancement. Prepared to make an immediate impact by utilizing a customer-focused approach and a proactive mindset.

Overview

24
24
years of professional experience

Work History

Construction

Local 980
  • I worked on and off for several years. All different kinds of construction jobs

Direct Care Aide and Cook

Mountainview Retirement Home
07.2025 - 09.2025
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Communicated effectively with healthcare team to ensure coordinated care plans.
  • Monitored client health and reported changes to nursing staff promptly.
  • Created a safe environment by adhering to all safety protocols and procedures.
  • Developed personalized care strategies based on individual client needs and preferences.
  • Trained new staff on best practices for direct patient care and support techniques.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted in meal planning and preparation, ensuring balanced nutrition tailored to each patient''s dietary needs.
  • Improved patient care by attentively monitoring and addressing individual needs.
  • Actively participated in staff meetings and trainings to continually improve knowledge and skills in direct care provision.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Cashier, Stock

Lanes Discount
05.2011 - 09.2014
  • Cashier, stock

Business Owner

Coeburn Discount
06.2007 - 08.2010
  • My ex husband and I owned the store. It was a retail store. Had to close due to wasn't making enough money to pay the bills and buy more merchandise because the building had a lot of problems and we would have to be closed due to the building being worked on and the landlord wouldn't work with us on the rent for the days we were closed down. I did everything a store owner would do. Order merchandise, stock, books, ran the register.

CSR

Sykes
01.2005 - 01.2006
  • When people had problems with their internet or computer they would call us to fix the problem.

CSR

Travelocity
02.2002 - 06.2004
  • I booked Hotels, flights and car reservations. And reissues

Education

GED - undefined

Lebanon School Board Office
Lebanon, Virginia
01.2011

Skills

  • Cpr and AED certificate
  • Serve safe
  • Cooking
  • Direct Care Aide
  • Wholesale and retail experience

Other

References

Trista Dye 276-312-5387

Ashley Milian 276-254-1865

Patricia Moore 276-885-5807

Timeline

Direct Care Aide and Cook

Mountainview Retirement Home
07.2025 - 09.2025

Cashier, Stock

Lanes Discount
05.2011 - 09.2014

Business Owner

Coeburn Discount
06.2007 - 08.2010

CSR

Sykes
01.2005 - 01.2006

CSR

Travelocity
02.2002 - 06.2004

Construction

Local 980

GED - undefined

Lebanon School Board Office

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