Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Langford-Nichols

New Braunfels,TX

Summary

Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Fully evaluates information, structures and procedures and initiates corrective actions. Advanced skills in Aquatics and Water safety with experience in Operations and Guest Relations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Staff Auditor

Jeff Ellis & Associates
05.2024 - Current
  • Evaluated company's policies to determine how well standards adhered to best practices.
  • Identified internal control weaknesses, providing recommendations for improvements to management.
  • Managed multiple concurrent engagements, consistently meeting deadlines without sacrificing quality.
  • Maintained strong client relationships by addressing concerns promptly and professionally.

Aquatics Supervisor

Schlitterbahn Waterparks
04.2021 - 05.2024
  • Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
  • Enhanced swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
  • Reduced accident rates by conducting thorough risk assessments and maintaining a hazard-free pool environment.
  • Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.

Education

High School Diploma -

Lockhart High School
Lockhart, TX

Skills

  • Risk Assessment
  • Data reporting
  • Data Analytics
  • Report Writing
  • Guest Relations
  • Water Safety Expertise
  • Accident Prevention
  • Staff Training
  • Adaptive Teaching
  • Reliability

Certification

  • Lifeguard Instructor License - {2023-2025}

Timeline

Staff Auditor

Jeff Ellis & Associates
05.2024 - Current

Aquatics Supervisor

Schlitterbahn Waterparks
04.2021 - 05.2024

High School Diploma -

Lockhart High School

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Jessica Langford-Nichols