Jessica Lansdown
Lawrenceville,Georgia
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Mortgage Loan Processor
Homestar Financial Corporation
03.2016 - 11.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process
- Prepared file for final clear-to-close by branch management
- Handled any conditions sent from underwriting departments
- Reviewed financial statements and contacted institutions and customers to clarify details
- Submit residential loan application for FHA/203K/VA/CONV/USDA/DCA/DPA or Home Ready program. that meets establishment standards
- Guarantee on time closings as 95% of our loans are purchases by completing all required pre-closing steps
- Proactive communication of loan status to the borrower and the Loan Originator
- Ensure integrity of all data and process inputs
- Order necessary documents and follow-up with vendors/third parties to obtain in timely manner. Reviews all documents retrieved against those requested, analyzes for accuracy and/or errors
- Provides recommendations when loan does not meet standards and will re-vamp loan for Originator for approval
- Validate loans in automated underwriting systems including DU or LP
Certified Phlebotomist/PSC Set-up/Trainer Assistant
Bio Reference Laboratories
11.2009 - 11.2015
- Meeting and greeting patients
- Obtaining patient demographics and physician prescriptions for proper ordering of lab work and entering in the EMR/LIS system
- Draw patients, distribution of daily laboratory results to proper ordering physicians
- Maintaining the patient service center facility up to code with all city and state health departments
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- New hire employee phlebotomy training to place phlebotomist in physician offices
- Insuring proper specimen handling based upon test ordered by physician for transport to the main laboratory
- Set up EMR system for Physicians and Nurses for smooth transition from paper to electronic
- Also assured client satisfaction with laboratory and professional work environment
- Specialized in Women’s Health and worked alongside physician staff in office to assure patient satisfaction
- Received a “Can Do” Award.
Certified Phlebotomist Technician
Parkridge Medical Center HCA
03.2013 - 06.2013
- Responsible for obtaining blood specimens from 30-50 patients daily by a variety of techniques
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Have to make quick evaluations on hard sticks during the morning STAT run
- Venipuncture for patients in ICU, Cath Lab, Holding and Recovery, Dialysis Long Term care adult and geriatric patients
- Receiving specimens via pneumatic tube system and insuring specimen accuracy for correct distribution to corresponding departments
- Scheduling and assignment of phlebotomist for the morning routine and STAT run
- Perform a variety of clerical and minor technical functions as well as filing, answering telephones, and assuring smooth departmental operations
- Made quick response decisions per patient needs.
Certified Phlebotomist Technician
Reston Hospital Center HCA
07.2009 - 01.2012
- Responsible for obtaining blood specimens from 40-50 patients including infants, pediatric, adolescent, adult and geriatrics by variety of techniques i.e Venipuncture, arterial, finger sticks and heel sticks
- Perform the morning STAT run and make quick evaluations on hard sticks
- Venipuncture in all areas of the hospital specializing in acute care including ER, ICU, Oncology Center, Progressive Care Unit, Labor and Delivery and Nursery
- Perform clerical functions such as receiving STATS, verifying orders, helping Physicians and Nurses with test ordering and test requirements, filing, answering telephones, and assuring smooth departmental operations
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Greet and direct all outpatients to the appropriate department for testing
- Made quick response decisions per patient needs.
Senior Mortgage Processor
American Mortgage Trust
11.2005 - 10.2006
- Mortgage processing with a pipeline of 40+ various residential purchase and refinance loans utilizing the Byte or Calyx Point application software with uploading through DU and LP systems
- Fulfilled conditions and moved loans to closing
- Built relationships with title companies and lenders
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Reviewed and validated details of loan applications and closing documentation.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Taught Loan Officers proper loan selling techniques
- Placed loans with appropriate lenders to assure a long term loan for the client.
Senior Mortgage Processor/Administrative Assistant
Gordon Financial Group, Inc
06.2001 - 12.2005
- Process loans utilizing Byte mortgage application software with a 30+ pipeline, upload loans in DU/LP underwriting systems, fulfilled conditions and sent loans to closing and supervise mortgage processing
- Dependable at all times handling accounts payable and receivable, 10 key entry, payroll, answer phones, conflict resolution and secretarial work as to scheduling appointments, meetings, in house closings, customer service, the ability to prioritize and multi task
- Reviewed and validated details of loan applications and closing documentation
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories
- Filed completed loan applications with underwriting and made approval or denial recommendations
- Proved successful working within tight deadlines and fast-paced atmosphere
- Produced and submitted completed loan packages to title and escrow professionals
- Verified credit histories, personal references and employment backgrounds for each applicant
Education
Medical Assisting
- Honor Roll
Liberal Arts And General Studies
Certified Phlebotomy
06.2009
High School Diploma -
06.1997
Skills
- Mortgage software-Calyx Point, Encompass and Byte
- Microsoft Office
- Deposit and Payment Collection, Financial Data Collection, Resolve Paperwork Errors (auditing)
- Medical Software-Athena Health, Greenway Medical, Eclinicalworks, Meditech, Orchard & Practice Fusion, with EHR/EMR implementation and setup through Athena and Greenway to stream lining workflow, interface connection, training and support for EHR in IT
- Conflict Resolution, Critical Thinking, Extremely Detail Oriented and Organized, Analytical and independent thinker with Self-Starting ability
- Heel Sticks, Blood Sample Collection, Quality Control, Processing Specimens, Sanitation and Sterilization, Hazardous Waste and Disposal, Data Entry
- Retail Sales Customer Service, Staff Training, Administrative Support, Money Handling Abilities, Research, Coordination, Prioritization, Active Listening, Account Management, Senior Leadership Support
Accomplishments
- Healthy Mothers, Healthy Babies Coalition of Broward County - Nominated and won Mother of the Year award
- Angel Babies Forever Loved, Inc - Co-Founder of non-profit helping parents cope with the loss of a baby.
- Cystic Fibrosis Gold Coast Guild - Fashion Show Committee and worked on stage production
- Henderson Mental Health Center - Fundraising Committee
- Royal Dames of Cancer Research - Member and underwriting co-chairman for fundraising
- American Cancer Society - Fundraising mailing Committee
- Weizman Institute - Fundraising Committee and met Hilary Clinton (During Clinton Administration)
- Project B.A.B.I. (Baby Aid for Broward Infants) - Fundraising Committee w/guest speak Rolf Benirschke (Place kicker for San Diego Chargers 77-87)
- Fort Lauderdale Rotary Scholarship Fund - Host Committee
- HANDY (Helping Abused Neglected Disadvantaged Youth) - Fundraising Committee
Certification
- Phlebotomy Certified
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mortgage Loan Processor - Homestar Financial Corporation
03.2016 - 11.2022
Certified Phlebotomist Technician - Parkridge Medical Center HCA
03.2013 - 06.2013
Certified Phlebotomist/PSC Set-up/Trainer Assistant - Bio Reference Laboratories
11.2009 - 11.2015
Certified Phlebotomist Technician - Reston Hospital Center HCA
07.2009 - 01.2012
Senior Mortgage Processor - American Mortgage Trust
11.2005 - 10.2006
Senior Mortgage Processor/Administrative Assistant - Gordon Financial Group, Inc
06.2001 - 12.2005
Keiser University - , Medical Assisting
St Leo University - , Liberal Arts And General Studies
Blue Ridge Technical & Community College - , Certified Phlebotomy
Ace Academy High School - High School Diploma,
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