Jessica Lape
Honolulu,HI
Summary
Motivated recent graduate of The National Institute for Medical Assistant Advancement seeking a Medical Assistant position where I can leverage my strong time management skills and adaptability to excel in a fast-paced environment. Committed to delivering exceptional patient care and customer experiences, with a proven track record of achieving top marks for work quality and efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales/Stock Room Associate
Gap Factory Outlet
Waipahu, HI
10.2013 - Current
- Performs inventory cycle counts to maintain accurate records of quantity on hand.
- Assists customers with locating requested items and to answer all questions.
- Organizes merchandise and stockroom shelves to ensure a neat and orderly display.
- Utilizes barcode scanners to record information regarding incoming and outgoing products accurately.
- Process returns, exchanges, and transfers in accordance with company policy.
- Participates in store recovery to keep merchandise displays neat and organized.
Hostess
Sam Sneads
Honolulu, HI
08.2010 - 09.2013
- Assisted in preparing the restaurant for opening and closing shifts.
- Accurately recorded customer information and verified reservations and wait times with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Store Assistant Manager
Jamba Juice
Honolulu, HI
10.2004 - 07.2009
- Provided training and mentorship to junior members of the team on store policies and operational procedures.
- Maintains a professional demeanor and applies strong problem-solving and interpersonal skills to resolve conflicts and complaints.
- Actively participated in team meetings to discuss current procedures and shared ideas to develop strategies for improvement.
- Collected and reported on customer demographics, preferences, and buying habits to assist marketing teams with target strategies.
- Monitored the outcomes of tracked communications strategies, advertising campaigns, and marketing approaches.
- Performed daily opening and closing duties, such as cash management and security procedures.
- Maintained cleanliness of the store to ensure compliance with health and safety regulations, creating a safe environment for both staff and customers.
- Tracked and reordered low-stock items, minimizing gaps in product availability. Verifying accuracy of incoming deliveries.
- Assisted in the preparation of sales, inventory, and customer engagement reports.
Education
National Institute for Medical Assistant Advancement
04.2024
Grossmont High School
01.1999
Skills
- CPR Certified
- Self-Motivated
- Caring and open-minded
- Team player
- Specimens collection and processing
- Adaptable
- Infection control procedures
- Venipuncture and phlebotomy
- Conflict resolution abilities
- Communicating with patient families
Certification
Certified Medical Assistant(AAMA)
Certificate No.:2529765 Expires:07/31/2029
Basic Life Support-BLS ID# 4DA4C71 Date:09/08/2023
Timeline
Sales/Stock Room Associate
Gap Factory Outlet
10.2013 - Current
Hostess
Sam Sneads
08.2010 - 09.2013
Store Assistant Manager
Jamba Juice
10.2004 - 07.2009
National Institute for Medical Assistant Advancement
Grossmont High School