Jessica Laroche
Findlay,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Inspector
Ball Metal Beverage Container
Findlay, OH
03.2017 - 07.2024
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Prepared reports summarizing findings from inspections and testing activities.
- Conducted tests on components and finished products to verify conformance to specifications.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Developed standard operating procedures for quality control processes.
- Monitored production operations to identify potential problems with quality assurance.
- Documented non-conforming items found during inspections according to established guidelines.
- Recommended changes in methods or procedures used during the production process when necessary.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
- Analyzed rejected materials and determined root cause of failure or defect.
- Investigated customer complaints regarding product quality issues.
- Assisted with developing policies and procedures related to quality assurance standards.
- Trained new employees in the use of inspection equipment and techniques.
- Ensured that all safety regulations were followed during inspections and tests.
- Performed visual inspections of products to ensure product quality.
- Reported repeat issues to supervisors and diagnosed source.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Medical Biller and Coder
Northwest Ohio Medical Equipment
Findlay, OH
01.2014 - 03.2017
- Provided customer service support to patients regarding billing inquiries.
- Responded promptly to requests from insurance companies regarding clarification on claim submissions.
- Monitored aging accounts receivable report weekly to identify unpaid balances due.
- Submitted claims to insurance companies electronically or by mail.
- Reconciled accounts receivable to ensure accuracy of payments received.
- Ensured timely filing of all claims within established guidelines.
- Tracked details such as authorizations, pre-certifications or referrals required prior to service delivery.
- Developed an understanding of how various insurance plans process claims for reimbursement purposes.
- Maintained up-to-date knowledge of coding regulations and changes in reimbursement policies.
- Verified accuracy of patient information and insurance data in billing system.
- Resolved denied claims by researching payer requirements and preparing appeals.
- Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
- Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
- Assessed medical codes on patient records for accuracy.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Will pursue certification in up-to-date medical billing and coding if required.
STNA
Good Samaritan Society
Arlington, OH
06.2013 - 07.2016
- Helped maintain a clean and orderly environment throughout the facility.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Participated in continuing education programs related to nursing assistant duties.
- Provided basic patient care, including bathing, dressing and grooming.
- Transported patients between rooms or units as needed.
- Provided emotional support and comfort to patients when needed.
- Maintained accurate records of patient information, including vital signs, diet plans, medications administered and progress notes.
Education
High School Diploma -
Findlay High School
Findlay, OH06-2012
Skills
- Technical knowledge
- Preventive measures
- Test Planning
- Troubleshooting and diagnostics
- Error Correction
- Visual Inspection
- Product Inspection
- Quality Inspections
- Use of Excel and other Microsoft Programs
Certification
- STNA certification
References
- Ashley Alafa: Medical Biller and Coder, Amr071401@aol.com/ aalafa@streamkinemd.com. Phone:4197887455.
- Also available upon request.
Timeline
Quality Assurance Inspector
Ball Metal Beverage Container
03.2017 - 07.2024
Medical Biller and Coder
Northwest Ohio Medical Equipment
01.2014 - 03.2017
STNA
Good Samaritan Society
06.2013 - 07.2016
High School Diploma -
Findlay High School
- STNA certification
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