Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Larson

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience

Work History

Floral Designer

Bella Flora Event Design
10.2023 - Current
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Took on the task of overhauling the organization of the seasonal warehouse to improve productivity and work flow.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Created multiple identical floral pieces for corporate events and weddings within a limited time frame.

Head of Household

Self
02.2017 - Current
  • Reduced family stress levels by managing schedules, appointments, and events on behalf of the household.
  • Ensured a clean and healthy living environment through meticulous attention to detail in housekeeping duties.
  • Planned youth activities to foster intellectual and emotional development.
  • Tailored meal plans according to dietary preferences or restrictions while providing nutritious options for all individuals in the home.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Responsible for home maintenance including appliance care and repair and outdoor yard and acreage upkeep.
  • Maintained home orchard and gardens.

Secret Shopper

Appen
09.2022 - 05.2024
  • Supported the development of more relevant marketing strategies through insights into consumer preferences, needs, and behavior patterns observed during secret shopping assignments.
  • Provided valuable insights into consumer behavior patterns through careful observation.
  • Worked in a self-directed and self-motivated manner as all work was done online and remotely.
  • Completed tasks ahead of schedule with close attention to detail

Floral Designer

Doherty's Flowers
10.2006 - 02.2017
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
  • Prepared potted plants and bouquets based on customer requirements.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Updated social media platforms with photos of recent arrangements, increasing online engagement and inquiries.
  • Streamlined order processing and delivery scheduling, improving efficiency and customer satisfaction.
  • Managed inventory, ensuring availability of fresh flowers and supplies, reducing waste and optimizing costs.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.

Education

Bachelor of Arts - Fine Art

Iowa State University
Ames, IA

Skills

  • Event planning expertise
  • Order placement, management and fulfillment
  • Client consultations
  • Customer service
  • Time management
  • Multitasking
  • Reliability
  • Organizational skills
  • Adaptability and flexibility
  • Self motivation
  • Quality control
  • Retail operations

Timeline

Floral Designer

Bella Flora Event Design
10.2023 - Current

Secret Shopper

Appen
09.2022 - 05.2024

Head of Household

Self
02.2017 - Current

Floral Designer

Doherty's Flowers
10.2006 - 02.2017

Bachelor of Arts - Fine Art

Iowa State University

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Jessica Larson