Jessica Latch
Ocean Springs,MS
Summary
As the Sr. Count Room Clerk from MGM Resorts, I excel in multitasking and attention to detail, significantly enhancing financial reporting accuracy by meticulously reconciling accounting. Skilled in Microsoft Office and fostering team morale, my expertise in data entry and staff training contributed to a marked reduction in errors and improved operational efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sr. Count Room Clerk
MGM Resorts
03.2018 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into Excel and Teams with attention to detail.
- Ensure accuracy in daily counts
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Fostered operational efficiency and compliance with company policies
Education
Associate of Arts - General
Mississippi Gulf Coast Community College
Gautier05.2013
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Administrative Support
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- Schedule and calendar management
- Quality Management
- Spreadsheet development
- Information Security
- Multitasking Abilities
- Attention to Detail
- Time Management
- Problem-Solving
- Flexible and Adaptable
- Organizational Skills
- Microsoft Office
- Data Entry
- Staff Training
- Information Processing
- Task Prioritization
- Analytical Thinking
Timeline
Sr. Count Room Clerk
MGM Resorts
03.2018 - Current
Associate of Arts - General
Mississippi Gulf Coast Community College