Jessica Laurie
Danville,PA
Summary
Versatile management professional with 5+ years of experience, detailed-oriented, communicates well, and works efficiently for the benefit of an organization. Motivated individual with customer service experience seeking challenging work whereby to utilize and perform to enhance my knowledge and contribute to the growth of the organization.
Overview
2026
2026
years of professional experience
Work History
Embroidery Technician
In Stitches & Ink LLC
03.2025 - Current
- Performed counting and inspection of products during sewing process.
- Contributed to a positive work environment by fostering open communication channels and collaborative problem-solving among team members.
- Consistently met project deadlines, effectively prioritizing multiple orders based on urgency and complexity.
- Maintained a clean and organized working environment, adhering to safety protocols to minimize workplace hazards.
- Ensured compliance with company policies regarding ethical sourcing of materials used in embroidered products delivered to clients worldwide.
Hot Tub Driller
Strong Spas
08.2024 - 03.2025
- Reduced downtime through proactive maintenance and timely repair of drilling equipment.
- Improved safety on the rig by enforcing strict adherence to safety protocols and conducting regular safety drills.
- Supervised drill site setup, ensuring proper installation and alignment of drilling equipment for maximum operational efficiency.
- Supported management of all drilling and rig move operations
Housekeeper
Best Western
04.2024 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Embroidery Machine Operator
PCNA
08.2022 - 03.2023
- Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
- Maintained a clean and organized work environment, ensuring safety compliance and efficient workflow.
- Designed proof sample to submit to client for approval.
- Maximized productivity through skillful prioritization of tasks based on urgency and complexity of each project.
Housekeeper
Hershey Farms & Comfort Suites
01.2017 - 01.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Store Manager
Lancaster Beer and Wine Gallery
01.2015 - 01.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Head Baker
Intercourse Pretzel Company
04.2015 - 10.2015
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
- Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
- Implemented inventory control measures, reducing waste and lowering overall costs for the bakery.
- Managed training, disciplining and motivating employees.
- Maintained accurate inventory of baking supplies and ingredients.
- Operated cash registers and processed payments accurately.
Manager
Metro Express
2008 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Ready2Work Certification -
PA CareerLink
Lancaster, PA08.2017
GED - undefined
PA CareerLink
Lancaster, PA12.2006
Skills
- Team management skills
- Employee scheduling and assignment
- Employee selection and onboarding
- Employee performance evaluation
- Coordinated product supply and maintained stock levels
- Coordinate operational procedures
- Ensured compliance with quality standards
- Service-oriented background
- Personalized client engagement
- Strong written and verbal communication
- Customer issue resolution
- Conducted product tastings and provided detailed descriptions
- Quality assurance expertise
- Conducted visual and quality inspections
- Ensured compliance with food safety regulations
- Ensured adherence to FDA regulations for food and beverages
- Monitored delivery quality and accuracy
Timeline
Embroidery Technician
In Stitches & Ink LLC
03.2025 - Current
Hot Tub Driller
Strong Spas
08.2024 - 03.2025
Housekeeper
Best Western
04.2024 - 08.2024
Embroidery Machine Operator
PCNA
08.2022 - 03.2023
Housekeeper
Hershey Farms & Comfort Suites
01.2017 - 01.2018
Head Baker
Intercourse Pretzel Company
04.2015 - 10.2015
Store Manager
Lancaster Beer and Wine Gallery
01.2015 - 01.2016
GED - undefined
PA CareerLink
Manager
Metro Express
2008 - 01.2014
Ready2Work Certification -
PA CareerLink
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