Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Lavoie

Tukwila

Summary

Dedicated delivery professional with a clean driving record, and a strong commitment to compassionate care. Proven problem-solving abilities and expertise in route optimization ensure timely and efficient service. Recognized for exceptional customer service and attention to detail, consistently exceeding client expectations while maintaining safety compliance.

Overview

17
17
years of professional experience

Work History

Contract Delivery Driver

Lifelong
Seattle
08.2024 - Current
  • I'm currently a part of Lifelong's Chicken Soup Brigade as a Food and Nutrition Delivery Driver. I deliver groceries and meals to homebound clients living with chronic, life-threatening illnesses throughout the state of Washington.
  • Showing care, compassion, and empathy to our vulnerable clients through actions, consistency, kind words, and smiles.
  • I utilize GPS navigation systems and the Route Manager app to follow and/or plan the most efficient routes for deliveries assigned.
  • Maintain the cleanliness of the vehicle's interior and exterior at all times.
  • Drive safely at all times, obeying traffic laws and regulations, while adhering to company policies.

Delivery Driver

Amazon-Independent Contractor
Seattle
02.2021 - Current
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • I utilized the Amazon route-based app, but I was able to use my judgment to determine the best and most efficient course.
  • The majority of my routes have been within King County, but I have also delivered to Pierce and Snohomish County.

Driver

Pagliacci Pizza
09.2018 - 09.2024
  • Delivered food in a safe, timely manner.
  • Utilized problem-solving skills when issues arose.
  • Assisted with other tasks in the BOH, such as washing and sanitizing dishes, and food prep, as needed.
  • Adhered to company policies and procedures related to safety and security standards.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.

Shipping Clerk

Watchguard Technologies
10.2019 - 07.2021
  • I was responsible for picking and packing customer orders correctly and efficiently.
  • Orders were shipped via many different companies, FedEx, UPS, DHL, and a handful of third-party shippers.
  • I have experience with the software for the main shippers, FedEx, UPS and DHL.
  • I also have experience with shipping international orders.
  • I assisted with cycle counting, inventory audits and shipment research.

Warehouse/Inventory Clerk

Package It
05.2018 - 10.2019
  • As a warehouse clerk I did a little bit of everything, both in the warehouse and the office.
  • I received in, broke down, and put away product.
  • I assisted with orders, customer will-calls, and deliveries.
  • Cycle counting, researching inventory discrepancies, loading, and unloading freight were a part of my job description.
  • As for office duties I printed pick tickets, fill out action forms and perform all EOD functions.

Freight Clerk

Uline
12.2014 - 05.2018
  • Company Overview: This was a highly demanding role, requiring superior organizational and multi-tasking capabilities.
  • I performed the clerical duties for the freight team; billing up BOLs, assigning and scanning orders to pickers, scheduling freight collects, entering in stock-in and stock-outs, manifesting Canadian orders, data entry, maintaining numerous excel spreadsheets, and filing paperwork.
  • In addition, I also audited pallets, loaded trailers, unload transfers, and whatever else may be needed of me.
  • System used AS400.
  • This was a highly demanding role, requiring superior organizational and multi-tasking capabilities.

Shipping Clerk

Whole Foods Distribution Center
Seattle
08.2008 - 12.2014
  • As a shipping clerk, I was responsible for data entry and order processing of the shipping activities of the Distribution Center.
  • I also assisted the team and supervisors with any overflow processes and functions.
  • Provided courteous, friendly, and prompt customer service.

Receiver/clerk/trainer

Whole Foods Distribution Center
08.2008 - 12.2014
  • As a receiver, I interacted with drivers and vendors daily.
  • My responsibilities included unloading trucks, receiving products, managing the highly fluid inventory, packing slips and bills of lading.
  • Also, I had to personally deal with order discrepancies and any damage related issues.
  • This position required me to constantly update multiple schedules, follow up with vendors, and perform many other clerical duties.

Education

AAS -

Lake Washington Technical College
Kirkland, WA
05-2013

Diploma -

Nashua Senior High School
Nashua, NH
06-1997

Skills

  • Compassionate care
  • Problem solving
  • Time management
  • Safety compliance
  • Customer service
  • Route optimization
  • Vehicle maintenance
  • Task prioritization
  • Attention to detail
  • Clean driving record

Timeline

Contract Delivery Driver

Lifelong
08.2024 - Current

Delivery Driver

Amazon-Independent Contractor
02.2021 - Current

Shipping Clerk

Watchguard Technologies
10.2019 - 07.2021

Driver

Pagliacci Pizza
09.2018 - 09.2024

Warehouse/Inventory Clerk

Package It
05.2018 - 10.2019

Freight Clerk

Uline
12.2014 - 05.2018

Shipping Clerk

Whole Foods Distribution Center
08.2008 - 12.2014

Receiver/clerk/trainer

Whole Foods Distribution Center
08.2008 - 12.2014

AAS -

Lake Washington Technical College

Diploma -

Nashua Senior High School

Similar Profiles

CREATE PROFILE