Jessica Le
Westminster,CA
Summary
Human Resources Assistant with a strong ability to support HR operations through efficient process management and administrative expertise. Skilled in multitasking, scheduling, and maintaining organized reports and logs. Adept at following procedures, demonstrates strong proficiency in procedural adherence and HR expertise to optimize tasks, while supporting pre-employment activities, staff onboarding, and addressing problems to fulfill organizational objectives, and handling confidential information.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Michael Sullivan & Associates
Fullerton , CA
04.2024 - Current
- Administer and process employee benefits, ensuring timely review and payment of invoices.
- Oversee compliance training, track completion, and ensure all employees meet requirements.
- Coordinate recruitment efforts, including phone screenings, interview scheduling, and offer letter distribution.
- Conduct payroll and 401(k) audits, process terminations, and complete employment verification forms.
- Processed, verified and maintained personnel-related documentation.
Guest Interaction Trainer
Walt Disney
Anaheim
11.2022 - 07.2024
- Providing the knowledge and information about Disneyland Park while showing locations and notable areas to ensure guest satisfaction
- Emphasizing the development of soft skills, such as empathy, active listening, and cultural sensitivity, to enhance the quality of guest interactions
- Creating training schedules adhering to the trainee's own skills and learning development
Attractions Host
Walt Disney
Anaheim, United States
04.2019 - 07.2024
- Monitored guests on rides to ensure a safe and enjoyable experience
- Maintained an up-to-date knowledge of ride operations, policies, and procedures
- Responded quickly and calmly to any emergencies or incidents
- Provided friendly and helpful customer service to guests
Education
B.S. - Psychology
Wilmington University
Wilmington05-2025
Skills
- Fast learner
- Ability to multitask
- Effective time management
- Office administration
- HR policies
- Computer Skills
- Leadership and teamwork
- Regulatory compliance
- HRIS Data Management
Languages
- Vietnamese
- Spanish
Languages
Vietnamese
Professional
Spanish
Limited
Timeline
Human Resources Assistant
Michael Sullivan & Associates
04.2024 - Current
Guest Interaction Trainer
Walt Disney
11.2022 - 07.2024
Attractions Host
Walt Disney
04.2019 - 07.2024
B.S. - Psychology
Wilmington University
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