Jessica Leavitt

Throughout my tenure, I have focused on driving revenue growth and optimizing sales operations through the following actions:

- Strategic Planning: Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.

- Team Leadership: Managed and motivated a team of sales representatives, providing guidance, coaching, and support, which resulted in a 3% increase in revenue.

- Business Development: Achieved sales goals and service targets by cultivating and securing new customer relationships.

- Cross-Functional Collaboration: Partnered with marketing teams to ensure sales campaigns effectively reached target audiences.

- Account Management: Managed key accounts to retain existing relationships and grow our share of business, including resolving issues with high-profile customers to maintain loyalty.

- Operational Oversight: Managed revenue models, process flows, operations support, and customer engagement strategies to streamline performance.

Drive business customer growth and reduce retention through effective leadership of the business sales teams. Manage employee activity, sales forecasting, employee development, and facilitate performance evaluations to assess team members' strengths and weaknesses and counsel on improvement recommendations. Establish sales goals and strategies that contribute to increased growth in sales and profitability. Improve training to reduce knowledge gaps and eliminate performance roadblocks.

Develop a world-class and high-performing team of sales professionals. Implement and develop new strategies to acquire new business. Work with business account managers to establish strategic relationships with potential and existing customers promoting Verizon Wireless as the market leader in the wireless industry.
Work closely with the sales team to present solutions to customers and assist in closing the sale. Drive and track the team’s performance to achieve sales goals. Inspire individual and team performance through ongoing coaching, development, and training.

Meet and exceed monthly sales quota objectives by acquiring and retaining business accounts.
Generate new business through prospecting, cold calling, networking and generating leads and referrals.
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services.

Completed training with customers on MyBusiness to help manage accounts and process self-serve transactions. Generated leads and prospects for new business as well as create new service opportunities with existing base. Consistently responded to customer service emails within standard response window.

Provide operations support for Mountain region B2B sales team including: order processing, subject matter expertise, system help, support in customer facing appointments, technical support, and managing customer follow-up. Responsible for contacting existing large business accounts in obtaining additional data/accessory adds.

Provided customer and technical support. Identified network, application, software and hardware issues. Honorably selected to participate in 5Star Program cold calling customers to sell new service options and renew customer contracts. Participated in Bridging the Gap at direct and indirect retail locations. Administrator for Director NPS Committee.