Jessica Ledesma
Victorville,CA
Summary
Organized detail-oriented professional with experience in dental office environment and Amazon. Strong background in patient care coordination. Proven ability to enhance workplace organization and efficiency while delivering exceptional service. Skilled in scheduling management and team collaboration, consistently achieving goals in fast-paced environments. Committed to maintaining high standards of cleanliness and safety.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
Rialto, CA
01.2022 - 07.2025
Packing
Sorting
Organizing
Shipping
Front Desk Receptionist
Vernon Dental
San Bernardino, CA
03.2018 - 04.2019
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Dental Treatment Coordinator
Children’s Dental Funzone
Fontana
02.2013 - 03.2018
- Greet patients in welcoming and friendly matter
- Check patients in/out with future appointments
- Prepare patient charts
- Schedule and confirm appointments
- Explain patient treatment thoroughly
- Collect payment
- Verify insurance
- Answer high volume phone calls
- Meet daily goals
- Dentrix software
- Keep area nice, clean, and organized all day
Education
Certificate - Dental Assistant
Summit Career College
Colton 12.2011
High School Diploma -
Slover Mt High School
Colton, OR02.2011
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Warehouse safety
- Workplace cleanliness
- Inventory organization
- Leadership and team building
- Complex Problem-solving
- Time management
- Multitasking and organization
- Phone etiquette
- Office administration
- HIPAA compliance
- Insurance verification
- Patient care coordination
- Scheduling management
- Treatment Planning
- Excellent multitasking capability
- Friendly and outgoing
- Punctual and reliable
- Treatment room setup
- Verbal and written communication
- Patient documentation
- Appointment scheduling
- Patient services
Languages
Spanish
Professional Working
Timeline
Warehouse Associate
Amazon
01.2022 - 07.2025
Front Desk Receptionist
Vernon Dental
03.2018 - 04.2019
Dental Treatment Coordinator
Children’s Dental Funzone
02.2013 - 03.2018
Certificate - Dental Assistant
Summit Career College
High School Diploma -
Slover Mt High School