Jessica Lee

Yorba Linda,CA

Summary

EXPERIENCE

EVENT COORDINATOR & DESIGNER

In charge of executing special and seasonal church events. Responsible for ordering multiple items to create large quantities of design props and personalized congratulatory gifts for each recipient.

ARTS & CRAFT

Led a class of 7-10 students to create various crafting products and art projects. Managed the organizing and re-using of existing inventory, but when necessary, purchasing new material for each student.

PTA PRESIDENT

Firmly supported the Education Ministry departments by planning transportation logistics and scheduling teams to prepare, serve, and package meals. Carefully listened to concerns brought up by parents, discussed possible solutions, and carefully communicated the matter to the church leaders.

Work History

Underwriter/Customer Service Associate

Myung Hahn Farmers Insurance

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.

Clerical Support Associate/Sales Associate

Simply Optiques

Provided clerical support to company employees by copying, faxing, and filing documents.
Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Science - Industrial Technology

Cal State University, Los Angeles

Los Angeles, CA

2000

Skills

Excellent communication interacting with various teams and quick to organize critical aspects of time sensitive events Highly talented in crafting, decorations, and managing conflicts

Languages

Korean

Native or Bilingual

Spanish

Elementary

Timeline