Summary
Overview
Work History
Education
Skills
Experience
References
Timeline
Generic

Jessica Lemcke

Fort Myers Beach,FL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

3
3
years of professional experience
21
21
years of post-secondary education

Work History

Server/Bartender/Assistant Manager

Rib City
Fort Myers Beach, Florida
10.2021 - 02.2023
  • Delivered excellent customer service in fast-paced dining environment.
  • Took orders accurately and communicated with kitchen staff efficiently.
  • Managed tables to ensure timely service and guest satisfaction.
  • Collaborated with team members to enhance overall guest experience.
  • Trained new staff on procedures and menu knowledge effectively.
  • Handled cash transactions and processed payments accurately.
  • Resolved customer complaints promptly to maintain positive atmosphere.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server/Bartender

Naughty Parrot
Fort Myers Beach, FL
08.2020 - 09.2022
  • Provided excellent customer service to enhance dining experience.
  • Managed food and beverage orders with attention to detail.
  • Maintained cleanliness of tables and dining areas consistently.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Assisted in training new servers on restaurant protocols.
  • Handled customer inquiries and resolved issues promptly.

Education

Cosmetology - Cosmetology

High Tech North
Fort Myers , Fl
08.2000 - 05.2021

Skills

  • Customer service
  • Cash handling
  • Menu knowledge
  • Food safety practices
  • Time management
  • Verbal communication
  • Adaptability under pressure

Experience

I have over 20 years in the restaurant business. I have done everything from back of the house to fort of the house. I'm very energetic.I'm a very hard working person and I also get along well with others.

References

References available upon request.

Timeline

Server/Bartender/Assistant Manager

Rib City
10.2021 - 02.2023

Server/Bartender

Naughty Parrot
08.2020 - 09.2022

Cosmetology - Cosmetology

High Tech North
08.2000 - 05.2021