Jessica Lenegar
Abilene,KS
Summary
Dedicated professional with a proven track record in customer service and operational efficiency. Skilled in problem-solving and team collaboration, consistently enhancing customer satisfaction and optimizing workflow.
Overview
12
12
years of professional experience
Work History
Lead
Russell Stover Candies Factory
Abilene, KS
05.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Shift Lead
Love's Travel Stops & Country Stores Inc.
Abilene, KS
07.2018 - 06.2025
- Supervised team operations to ensure adherence to safety and quality standards.
- Trained new employees on operational procedures and customer service techniques.
- Coordinated daily shift activities to optimize workflow and enhance productivity.
- Resolved customer complaints effectively, maintaining high levels of satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
High School Diploma -
Abilene High School
Abilene, KSSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
Timeline
Shift Lead
Love's Travel Stops & Country Stores Inc.
07.2018 - 06.2025
Lead
Russell Stover Candies Factory
05.2014 - Current
High School Diploma -
Abilene High School