Jessica Linderman
Carrington,ND
Summary
Highly skilled and enthusiastic professional with more than 12 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient staff. Contribute to high-volume medical practices by providing exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Surgical Services Manager
Jamestown Regional Medical Center
2018.04 - Current
- Established and maintained effective communication with 20+ staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Spearheaded and implemented new projects to expand scope of engagement.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Quality Safety, & Education Coordinator
Carrington Health Center
2013.01 - 2018.04
- Utilized electronic medical record systems for 5 years to store, retrieve and process patient data.
- Input data abstraction findings into computer programs and filing systems.
- Verified accuracy of patient information in medical records.
- Followed up with medical staff regarding missing information in patient records.
- Generated and maintained statistical data related to medical records.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Modified general education curriculum for frontline using various instructional techniques and technologies.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Education
Bachelor of Science - Nursing Degree
American Sentinel University
Denver05.2020
Associate of Science in Nursing Degree -
Bismarck State College
Bismarck2011
Skills
- Detail oriented
- Adaptability & Flexibility
- Organized
- Excellent Communication
- Knowledgeable in Microsoft Word/Excel/Powerpoint
- Knowledgeable in Epic/Meditech EMR's
- Self-motivated
- Demonstrates Leadership in decision making & delegation
- Creative Thinking
- Clinical Quality Program Standards
Timeline
Surgical Services Manager
Jamestown Regional Medical Center
2018.04 - Current
Quality Safety, & Education Coordinator
Carrington Health Center
2013.01 - 2018.04
Bachelor of Science - Nursing Degree
American Sentinel University
Associate of Science in Nursing Degree -
Bismarck State College
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