Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Volunteer
Jessica Lindsey

Jessica Lindsey

Raleigh,NC

Summary

Talented Master Stylist with VA cosmetology license and 20+ years of experience using advanced techniques to create flawless hairstyles for customers. Consults with customers about styles and colors and applies quality hair care products and treatments to achieve up-to-date styling trends. Proficient in various coloring techniques and maintains hands-on experience with heat styling and curling methods to produce satisfied customers. Results-focused, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and an heightened attention to detail. Multitasks and manages time well to consistently meet performance targets. Observant and skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Familiar with numerous hairstyles and hair-cutting techniques. Experienced with color and blonding treatments. Excellent dexterity while handling hairdressing tools and equipment, as well as impressive stamina for working long hours. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use various tools and products to achieve desired outcomes. Dedicated professional with a well developed passion for the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Dedicated industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience

Work History

Office Assistant/Manager

Food Lion
07.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Compiled and analyzed data to produce reports.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Monitored security to help maintain equipment, data and information safety.
  • Delivered clerical support by handling range of routine and special requirements.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Master Hair Stylist

3 Bowls of Color
08.2022 - 10.2022
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
  • Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
  • Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
  • Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
  • Assessed customer hair texture, treatment history, and desired outcome to determine services required.
  • Boosted salon revenue by offering innovative styling services and promoting retail product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Continually expanded industry knowledge through participation in workshops, trade shows, and certification courses, enhancing service offerings to clients.
  • Collaborated with fellow stylists to create a welcoming and professional atmosphere, fostering positive client relationships.
  • Provided attentive customer service throughout each appointment, addressing any concerns or questions related to hair care maintenance or styling tips post-service completion.
  • Improved workflow efficiency through timely inventory management, ensuring necessary tools and products were always available for use by all staff members.
  • Mentored junior stylists on latest trends and best practices, contributing to their professional development within the salon team.
  • Performed precision haircuts and advanced color techniques for diverse clientele, resulting in high levels of customer retention.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Used social media platforms to promote salon and services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Developed loyal following of clients by providing high-quality services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Increased revenue through effective customer service and inventory management.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Initiated and engaged clients in conversations as part of personalized service.
  • Maintained a clean and organized work station, ensuring adherence to salon hygiene standards and overall aesthetic appeal.
  • Consistently received positive feedback from clients, leading to frequent referrals and repeat business for the salon.
  • Developed loyal clientele by consistently delivering exceptional hairstyling experiences tailored to unique needs and preferences.

Car Loan Processing Specialist

Old Point National Bank
05.2022 - 08.2022
  • Solicited and marketed to business and community events and performed outbound calling.
  • Responded to customer inquiries and requests related to insurance products and membership.
  • Completed coverage by delivering policies, planning future follow-up conversations and evaluating needs.
  • Worked to meet or exceed targets as defined in sales incentive plan and assigned by insurance manager.
  • Provided members with optimum sales and service experience to enhance member affinity to company.
  • Enhanced processing efficiency by optimizing workflows and implementing new software tools.
  • Took ownership of special projects, coordinating resources and timelines to ensure successful completion within specified parameters.
  • Managed multiple priorities effectively, ensuring all tasks were completed accurately within established deadlines.
  • Developed comprehensive knowledge of industry-specific regulations, ensuring all processed materials adhered to the relevant guidelines.
  • Reduced processing time with the application of automated systems, resulting in faster turnaround times for clients.
  • Supported continuous improvement initiatives by proactively identifying areas for process enhancements and recommending changes.
  • Streamlined data entry processes for increased accuracy and reduced errors in documentation.
  • Exhibited strong attention to detail when reviewing documents, consistently catching errors before they reached clients or external partners.
  • Provided exceptional customer service by resolving inquiries and addressing concerns promptly and professionally.
  • Demonstrated adaptability by quickly learning new software programs as needed for various processing assignments.
  • Maintained strict adherence to compliance regulations, ensuring accurate processing of sensitive information.
  • Utilized advanced problem-solving skills to identify and correct discrepancies within processed documents, enhancing overall data integrity.
  • Maintained high levels of accuracy throughout daily tasks, resulting in a strong track record of minimal errors or rework required.
  • Located and corrected data entry errors and reported to management.
  • Applied data validation procedures to support and enforce data integrity.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.

Data Entry Administrator

Humana
11.2021 - 01.2022
  • Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
  • Improved data accuracy by meticulously verifying and correcting information during entry.
  • Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
  • Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
  • Managed large volumes of complex information, ensuring that all records were properly stored in appropriate databases.

Master Stylist

Mane Life Salon Inc
04.2021 - 09.2021
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments. Serviced high-profile clients with intricate coloring and highlighting techniques. Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
  • Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Colored and treated hair using modern technology.
  • Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
  • Determined appropriate hair treatments based on conditions and textures.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.

Master Stylist

Salon Mizu
09.2020 - 04.2021
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Processed payments, entering sales in register for prompt customer service.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.

Master Stylist/Business Owner

Salon Muse
12.2016 - 09.2020
  • Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
  • Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
  • Completed wet styling, thermal styling, permanent waving.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Reviewed websites, blogs, magazines and publications to stay updated on latest hairstyle trends and styling methods.
  • Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
  • Colored and treated hair using modern technology.
  • Welcomed customers to salon and identified preferences by asking pointed questions.
  • Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
  • Determined appropriate hair treatments based on conditions and textures.
  • Distributed business cards outside of salon to generate new business.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Processed payments, entering sales in register for prompt customer service.

Master Stylist

Self Employed Services
08.2012 - 12.2016
  • Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
  • Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Stylist

Self Employed
04.2008 - 11.2010
  • Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Designed individualized plans to assist customers in healing damaged or dry hair.

Stylist

Hairy Canary
09.2007 - 04.2008
  • Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Worked on 4 customers daily while maintaining distinguished cleanliness and organization of work areas.

Stylist

Salon Vivace
09.2003 - 01.2007
  • Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Worked with men, women and children to complete hair services on daily basis.

Manager

Busch Gardens McDonald's
05.2000 - 09.2005
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Education

Color Expert -

London Schwawrzkopf Academy
London, United Kingdom
01.2008

High School Diploma -

Grafton High School
Yorktown, VA
06.2003

Cosmetology -

New Horizons Regional Education Center
Newport News, VA
06.2003

Skills

  • Hair and Face Analysis
  • New Technique Development
  • Appointment Scheduling
  • Hair Straightening and Curling
  • Hair Cutting and Trimming
  • Hairpiece Shaping
  • Creativity and Originality
  • Relationship Building
  • Eyebrow Shaping
  • Clipper and Trimmer Operation
  • Tool, Equipment and Surface Sanitizing
  • Facial Hair Removal
  • Customer Consultation
  • Styling Suggestions
  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Organizing and Categorizing
  • Verbal Communication
  • Dedicated Team Player
  • Administrative Support
  • Resourceful
  • Office Administration
  • Prioritizing Work
  • Office Management
  • Professional and mature
  • Strong Problem Solver
  • Social media knowledge
  • Meticulous attention to detail
  • Inventory Management
  • Payment Processing
  • Customer Relationship Management (CRM)
  • Issue Resolution
  • Social Media and Promotions
  • Event preparation
  • Expense Reporting

Accomplishments

    I owned and operated my own salon in Texas for 4 years, managing 3 additional booth renters and 4 assistants. It was a great experience and very successful. Fun, inviting atmosphere, dedicated stylists, up-to-date techniques, and a passion for education.

Timeline

Office Assistant/Manager

Food Lion
07.2024 - Current

Master Hair Stylist

3 Bowls of Color
08.2022 - 10.2022

Car Loan Processing Specialist

Old Point National Bank
05.2022 - 08.2022

Data Entry Administrator

Humana
11.2021 - 01.2022

Master Stylist

Mane Life Salon Inc
04.2021 - 09.2021

Master Stylist

Salon Mizu
09.2020 - 04.2021

Master Stylist/Business Owner

Salon Muse
12.2016 - 09.2020

Master Stylist

Self Employed Services
08.2012 - 12.2016

Stylist

Self Employed
04.2008 - 11.2010

Stylist

Hairy Canary
09.2007 - 04.2008

Stylist

Salon Vivace
09.2003 - 01.2007

Manager

Busch Gardens McDonald's
05.2000 - 09.2005

Color Expert -

London Schwawrzkopf Academy

High School Diploma -

Grafton High School

Cosmetology -

New Horizons Regional Education Center
Jessica Lindsey