Jessica Littlejohn
Bethlehem,GA
Summary
Experienced Program Administrator skilled in handling a variety of financial, administrative, and operational program functions. Wears many hats to accomplish dynamic objectives. Ready to apply four years of experience to new professional challenges with growth-oriented organization.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Program Administrator-GME
Piedmont Athens Regional Medical Center
Athens, GA
08.2018 - Current
- Improved success of program by making proactive adjustments to operations.
- Provided ongoing direction and leadership for program operations.
- Assisted with recruitment structure and interviewed physician resident candidates.
- Orchestrated efficient program development by collaborating cross-functionally across departments.
- Assisted program manager with developing budget and schedules.
- Planned program events from inception to completion by remaining within budget and maintaining production timetables.
- Responsible for submitting departmental invoices as well as receipts for reimbursements.
Clinical Medical Assistant- GME
Piedmont Athens Regional Medical Center
Athens, GA
01.2016 - 08.2018
- Promoted office efficiency, coordinating charts, completing insurance verification and helping patients with diverse needs for the 90 scheduled appointments daily.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Called and faxed pharmacies to submit prescriptions and refills.
Assistant Manager
McDonald's Restaurant
Athens, GA
11.2004 - 01.2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Education
Associate of Arts - Business Administration And Management
Lanier Technical College
Oakwood, GA 01.2020 - 05.2021
National Certification - Medical Assisting
New Horizons Medical Institute
Norcross, GA 08.2014 - 01.2015
High School Diploma -
Cedar Shoals High School
Athens, GA05.2005
Skills
- Financial and Operational Reporting
- Contract Adjustment
- Planning and Prioritization
- Data Communications
- Payment Collection
- Business Oversight
- Office Equipment
- Complex Problem-Solving
Timeline
Associate of Arts - Business Administration And Management
Lanier Technical College
01.2020 - 05.2021
Program Administrator-GME
Piedmont Athens Regional Medical Center
08.2018 - Current
Clinical Medical Assistant- GME
Piedmont Athens Regional Medical Center
01.2016 - 08.2018
National Certification - Medical Assisting
New Horizons Medical Institute
08.2014 - 01.2015
Assistant Manager
McDonald's Restaurant
11.2004 - 01.2015
High School Diploma -
Cedar Shoals High School
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