Jessica Locklear

• Managed daily retail operations to ensure a seamless customer experience.
• Resolved customer inquiries and concerns with efficiency, ensuring a positive service experience.
• Performed accurate safe counts to ensure compliance with company cash handling policies.
• Organized and replenished inventory on shelves to maintain optimal stock levels.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.

Conducted property inspections to assess flooring readiness.

Ensured tidy and organized job sites through dedicated cleaning.

Guided homeowners in making optimal decisions for their homes.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.