Jessica Lombard
San Antonio,TX
Summary
Compassionate professional skilled in applied behavior analysis and de-escalation techniques. Known for building strong relationships with clients and families, driving positive behavior changes, and promoting teamwork to achieve successful treatment plans.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Action Behavior Centers
San Antonio, TX
03.2025 - Current
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for the kiddo and the Family.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Led training sessions for new technicians, enhancing team's overall skill set and quality of care.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Warehouse Worker
Amazon
San Marcos, TX
09.2024 - 02.2025
- Sorted and organized packages for timely shipment, ensuring accuracy in order fulfillment.
- Maintained cleanliness and safety standards throughout warehouse, adhering to company protocols.
- Assisted in training new team members on operational procedures and safety guidelines.
- Collaborated with team members to optimize workflow and improve overall productivity.
- Responded quickly to urgent requests from supervisors, demonstrating adaptability in fast-paced setting.
Registered Behavior Technician
Action Behavior Centers
San Antonio, TX
11.2023 - 08.2024
- Assisted in collecting and analyzing data on client progress to inform therapy adjustments.
- Learned specialized behavior approaches to implement behavioral strategies.
- Worked as part of collaborative team to address changing needs of the kiddos
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked alongside BCBAs and other technicians, and actively collaborated with the Center and the team to assure the work days ran smoothly.
- Conducted functional behavior assessments, laying groundwork for effective behavior intervention plans.
- Provided crisis intervention as needed, ensuring client safety and continuity of care during critical incidents.
Sales Associate
Tractor Supply Company
Hemphill, TX
03.2019 - 07.2021
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store inventory levels, ensuring timely restocking of merchandise.
- Collaborated with team members to create visually appealing product displays.
- Trained new associates on customer service best practices and operational procedures.
- Resolved customer inquiries and complaints professionally, improving overall satisfaction rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Hemphill ISD
Hemphill, TX05.2019
Skills
- Applied behavior analysis
- Collaboration with professionals
- Self-management strategies
- Critical thinking
- Encouragement and motivation
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Registered Behavior Technician
Action Behavior Centers
03.2025 - Current
Warehouse Worker
Amazon
09.2024 - 02.2025
Registered Behavior Technician
Action Behavior Centers
11.2023 - 08.2024
Sales Associate
Tractor Supply Company
03.2019 - 07.2021
High School Diploma -
Hemphill ISD