Jessica Long
Baltimore,MD
Summary
Organized simultaneous office functions and direct administrative tasks to meet the needs of Executive Leadership. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
15
15
years of professional experience
Work History
Administrative Office Coordinator
Medstar Franklin Square Hospital
12.2023 - Current
- Managed sensitive information securely with strict adherence to confidentiality protocols while maintaining organized records for easy access when needed.
- Ensured timely completion of projects through effective deadline tracking and consistent follow-up on pending tasks.
- Collaborated in timely processing of billing and accounts receivables.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported executive-level staff with calendar management, meeting preparation, and correspondence handling.
Staffing Specialist
Medstar Franklin Square Hospital
03.2020 - 12.2023
- Developed and facilitated new-hire orientations.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Investigated and addressed payroll discrepancies, liaising between staff and administrative team to expedite error resolution
Medical Unit Secretary
Medstar Franklin Square Hospital
10.2008 - 03.2020
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Facilitated seamless coordination between departments, scheduling appointments and managing transfers for optimal patient care.
- Assisted in the preparation of unit meetings and presentations, providing vital support for department management and staff education initiatives.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Assisted in training new Medical Unit Secretaries, sharing organizational knowledge and best practices for efficient operations.
- Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
Education
Associate of Arts - Early Childhood Education
Community College of Baltimore County, Dundalk
Baltimore, MD06.2000
Skills
- Time Management
- Microsoft Office
- Project Support
- Appointment Scheduling
- Payroll Administration
- Scheduling and calendar management
- Event Coordination
- Correspondence Management
- Data Entry
Timeline
Administrative Office Coordinator
Medstar Franklin Square Hospital
12.2023 - Current
Staffing Specialist
Medstar Franklin Square Hospital
03.2020 - 12.2023
Medical Unit Secretary
Medstar Franklin Square Hospital
10.2008 - 03.2020
Associate of Arts - Early Childhood Education
Community College of Baltimore County, Dundalk