Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Long

Lewis,IN

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Experience in clerical support and public interaction. Excels in calendar management, data entry and database administration. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

9
9
years of professional experience

Work History

Deputy Clerk

Vigo County Clerk's Office
09.2021 - 04.2024
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.
  • Developed key relationships with external stakeholders such as local government officials and community organizations that benefited overall court operations.
  • Provided exceptional public service by addressing inquiries in person, via phone, or through email correspondence.

Production Team Lead

Thyssenkrupp
06.2020 - 12.2021
  • Boosted morale, fostering a positive work environment through open communication and supportive leadership practices.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.

COVID-19 Contact Tracer

Rhode Island Department Of Health
11.2020 - 08.2021
  • Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
  • Improved contact tracing efficiency with accurate data entry and case management system utilization.
  • Streamlined workflows by collaborating closely with fellow Contact Tracers, fostering a supportive work environment that prioritized accuracy and efficiency.
  • Facilitated prompt isolation procedures for confirmed cases, coordinating with healthcare providers to minimize further virus spread within communities.
  • Safeguarded community health by strictly adhering to established protocols and guidelines during all aspects of the contact tracing process.

Assistant Store Manager

Save-A-Lot
06.2016 - 12.2019
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.

Brand Ambassador

Monumental Management Solutions
10.2015 - 07.2016
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Education

Associates - Emergency Medical Service

Academy of Pre-hospital Medicine
West Terre Haute
04.2015

Skills

  • Filing systems
  • Legal Terminology
  • Strong Organization
  • Recordkeeping skills
  • Data entry proficiency
  • Case Processing
  • Legal Documentation
  • Fast Typing Speed
  • Filing and data archiving
  • Word Processing
  • System Maintenance
  • Multitasking and Organization
  • Electronic Archiving
  • Filing systems expertise
  • Confidentiality Assurance
  • Information Governance

Timeline

Deputy Clerk

Vigo County Clerk's Office
09.2021 - 04.2024

COVID-19 Contact Tracer

Rhode Island Department Of Health
11.2020 - 08.2021

Production Team Lead

Thyssenkrupp
06.2020 - 12.2021

Assistant Store Manager

Save-A-Lot
06.2016 - 12.2019

Brand Ambassador

Monumental Management Solutions
10.2015 - 07.2016

Associates - Emergency Medical Service

Academy of Pre-hospital Medicine

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Jessica Long