Jessica Long
Ocean Springs,MS
Summary
Diligent Property Manager with a proven track record at TMLSS-MS Properties and United Apartment Group, enhancing tenant relations and boosting occupancy rates through effective marketing and tenant screenings. Skilled in fair housing compliance and exceptional communication, adept at resolving disputes and ensuring regulatory compliance. Successfully implemented operational improvements at Saks Fifth Avenue, demonstrating strong leadership and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
TMLSS-MS Properties
09.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services (ex; Open Doors, Catholic Charities of MS, Mississippi Regional Housing and other financial assistance/resources)
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager
United Apartment Group
02.2024 - 09.2024
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Buisness Manager
Saks Fifth Avenue
07.2016 - 12.2023
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Education
No Degree - Pre-Law
Holmes Community College
Goodman, MSRealtor - Real Estate/ Fair Housing
Mississippi Real Estate Institute
Biloxi, MS04-2022
Skills
- Customer service-focused
- Rent collection
- Exceptional oral and written communication skills
- Tenant relations
- Fair housing mandates
- Tenant and eviction laws
- Preparing property agreements
- Fair housing compliance
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Fair Housing Certificate, NAR National Association of Realtors
Fair Housing Certificate
An extensive 8 hour course on Fair Housing Laws and there importance.
Timeline
Property Manager
TMLSS-MS Properties
09.2024 - Current
Property Manager
United Apartment Group
02.2024 - 09.2024
Buisness Manager
Saks Fifth Avenue
07.2016 - 12.2023
No Degree - Pre-Law
Holmes Community College
Realtor - Real Estate/ Fair Housing
Mississippi Real Estate Institute