Jessica Lopez
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
27
27
years of professional experience
Work History
Office Manager
Longhorn Dental
06.1996 - 06.2023
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Supervised and led team of dental hygienists and support staff of 10.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Maintained professional demeanor by staying calm when addressing unhappy customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Delegated work to staff, setting priorities and goals
Education
High School Diploma -
Milby High School
Houston, TX06.1996
Skills
- Deposit Collection
- Workflow Planning
- Accounts Payable and Receivable
- Biweekly Payroll Processing
- Scheduling
- Excellent Multitasking Abilities
- Billing and Invoicing
Timeline
Office Manager
Longhorn Dental
06.1996 - 06.2023
High School Diploma -
Milby High School
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