Jessica Lopez
Midland,TX
Summary
Hardworking, organized and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Versona
2022.09 - 2023.01
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address concerns, and forecast future needs.
- Managed over 50 customer calls and offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Associate
IBC Bank
2022.02 - 2022.08
- Engaged with customers to effectively build rapport and lasting relationships.
- Identified consumer interests and key market identifies for new accounts.
- Set up new accounts, established customer credit and set up payment methods.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential of 10% or more.
- Solved customer challenges by offering relevant products and services.
Food Preparation Worker
HEB Grocery Store
2021.12 - 2022.01
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
Sales Associate
Aldo Shoes
2019.01 - 2021.12
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Associate
Victoria's Secret
2017.01 - 2019.01
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Some College (No Degree) - Criminal Justice
Texas Southmost College
Brownsville, TXHigh School Diploma -
James Pace High School
Brownsville, TX06.2016
Skills
- Supply Chain Management
- Staff Supervision
- Customer Relations
- Sales Reporting
- Schedule Oversight
- Sales Strategies
- Customer Service and Satisfaction
- Communication
- Information Confidentiality
Languages
Spanish
Full Professional
Timeline
Assistant Manager
Versona
2022.09 - 2023.01
Sales Associate
IBC Bank
2022.02 - 2022.08
Food Preparation Worker
HEB Grocery Store
2021.12 - 2022.01
Sales Associate
Aldo Shoes
2019.01 - 2021.12
Sales Associate
Victoria's Secret
2017.01 - 2019.01
Some College (No Degree) - Criminal Justice
Texas Southmost College
High School Diploma -
James Pace High School