Jessica Lopez
San Antonio,TX
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Leasing Agent
Bellaire Multifamily Management
San Antonio, TX
08.2024 - Current
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Advertised available properties through various outlets such as online listings sites and Locators.
- Processed applications by conducting background checks and verifying references.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Monitored rent collection activities and pursued delinquent accounts.
- Managed multiple projects simultaneously while meeting deadlines.
- Maintained a professional attitude when dealing with difficult situations or customers.
Registered Nurse
Nursa
San Antonio, Texas
03.2024 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Applied effective time management techniques to meet tight deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
Registered Nurse
Nursedash
San Antonio, TX
02.2020 - Current
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Recorded details regarding therapies to keep patient charts updated.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Certified Nursing Assistant
Ignite Medical Resort
San Antonio, Texas
11.2022 - 04.2024
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Supported needs of [Number]+ residents under long-term care.
- Upheld infection control and prevention policies across different patient-facing areas.
Property Manager
Martinez Properties
Corpus Christi, Texas
01.2013 - 02.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept properties in compliance with local, state, and federal regulations.
- Generated leads for sales and rental properties through cold calls and referrals.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Collected and maintained careful records of rental payments and payment dates.
- Coordinated appointments to show marketed properties.
Catering Owner
Jessica's Catering
Corpus Christi, Texas
06.2009 - 11.2016
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
Education
Certified Nurse Assistant
Pearson Vue
San Antonio, TX01-2017
RN
Del Mar College
Corpus Christi, TX05-2015
Medical Biller And Coder
Southern Careers Institute Inc
Corpus Christi, TX04-2013
GED -
Jefferson High School
Fort Lauderdale, FL03-2013
LVN
Del Mar College
Corpus Christi, TX02-2013
Medical Assisting
Southern Careers Institute Inc
Corpus Christi, TX01-2002
Skills
- Property tours and inspections
- Prospecting assistance
- Lease oversight
- Property amenities
- Property Management
- Event Planning
- Application processing
- Leasing and sales
- Property Tours
- Office Management
- Lease administration
- Client Needs Assessment
- Telephone and email etiquette
Accomplishments
- Graduated Honors in all my courses of profession.
- Was Nominated Deans List in all my fields of Study
Certification
- Certified Medical Assistant
- Certified Phlebotomist
- Certified Nurse Assistant
- Licensed Vocational Nurse
- Certified Medical Biller and Coder
- Registered Nurse
Timeline
Leasing Agent
Bellaire Multifamily Management
08.2024 - Current
Registered Nurse
Nursa
03.2024 - Current
Certified Nursing Assistant
Ignite Medical Resort
11.2022 - 04.2024
Registered Nurse
Nursedash
02.2020 - Current
Property Manager
Martinez Properties
01.2013 - 02.2022
Catering Owner
Jessica's Catering
06.2009 - 11.2016
- Certified Medical Assistant
- Certified Phlebotomist
- Certified Nurse Assistant
- Licensed Vocational Nurse
- Certified Medical Biller and Coder
- Registered Nurse
Certified Nurse Assistant
Pearson Vue
RN
Del Mar College
Medical Biller And Coder
Southern Careers Institute Inc
GED -
Jefferson High School
LVN
Del Mar College
Medical Assisting
Southern Careers Institute Inc
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