Jessica Lopez
Austell,GA
Summary
Experienced dental professional with a strong background in dental assisting. Proficient in providing support during dental procedures and delivering exceptional patient care. Demonstrated ability to thrive in dynamic work environments and effectively collaborate with dental teams. Recognized for meticulous attention to detail and excellent communication skills, consistently fostering positive experiences for both patients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
Dentistry for Children
12.2019 - 05.2020
- Develop a weekly agenda of duties and responsibilities providing individual contribution to the department
- Coordinate daily schedules of 250 plus patients for hygiene and operative procedures for 18 locations
- Manage 150 plus incoming calls daily to assist parents in prioritizing dental needs
- Communicate with dental insurances to verify patient benefits and eligibility
- Communicate and work with several departments daily for each patient scheduled to coordinate procedures
- Organize and file all patients' charts daily
- Participate in weekly departmental meetings to discuss strategies and goals
Lead Treatment Coordinator
Dentistry for Children
05.2020 - 08.2021
- Prepared patient, sterilized or disinfected instruments, set up instrument trays, prepared materials, or assisted dentist during dental procedures
- Educated and discussed the dentist's treatment plan, after the dentist has diagnosed and reviewed the treatment with a patient
- Discussed dental benefits when applicable
- Sent pre-estimates and follow ups with patients
- Presented fees and gave estimates of treatment
- Educated patients about implants, crowns, bridges, Ortho, Perio and any other treatment that was diagnosed by the dentist
- Monitored treatment plans and case acceptance
- Exposed dental diagnostic x-rays
- Provided post-operative instructions prescribed by dentist
- Recorded treatment information in patient records
Dental Assistant
Happy Childrens Pediatric Dental Sedation Center
08.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
- Ensured optimal oral health for pediatric patients with thorough teeth cleaning and fluoride treatments.
- Scheduled and confirmed patient appointments.
- Prepared patient X-rays and images for review by dentist.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Orthodontic Assistant
Happy Children Pediatric Dental Sedation and Ortho
10.2023 - Current
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Monitored patient comfort and safety during dental procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
Education
High School -
Campbell High School
Smyrna, GA05-2019
Skills
- Detail-oriented
- Organized
- Dedicated
- Leadership
- Public speaking
- Community outreach
- Teamwork
- Self-motivated
- Always willing to learn
- Patient services
Certification
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross.
Languages
English
Spanish
Timeline
Orthodontic Assistant
Happy Children Pediatric Dental Sedation and Ortho
10.2023 - Current
Dental Assistant
Happy Childrens Pediatric Dental Sedation Center
08.2021 - Current
Lead Treatment Coordinator
Dentistry for Children
05.2020 - 08.2021
Front Office Coordinator
Dentistry for Children
12.2019 - 05.2020
High School -
Campbell High School