Jessica Lopez
Houston
Summary
Professional in dental office management, bringing valuable experience in optimizing practice operations. Known for ensuring smooth administrative functions and enhancing patient care services. Reliable team player with commitment to achieving results and adapting to evolving needs. Proficient in scheduling, patient relations, and office administration.
Overview
30
30
years of professional experience
Work History
Dental Office Manager
Trinity Dental Center
07.2023 - Current
- Oversaw daily office functions to maintain smooth patient flow.
- Implemented electronic health record systems to improve patient data management accuracy.
- Implemented customer service protocol training for staff to improve patient satisfaction and retention.
- Developed office policies and procedures to streamline administrative functions and compliance.
Dental Office Manager
Longhorn Dental, Dr. Ken Ellis, DDS
06.1996 - 07.2023
- Managed daily office operations, ensuring efficient patient flow and appointment scheduling.
- Trained staff on customer service protocols to enhance patient satisfaction and retention.
- Coordinated with dental staff to optimize clinical workflows and resource allocation.
- Oversaw inventory management, ensuring adequate supplies for dental procedures at all times.
Education
High School Diploma -
Miley High School
Houston, TXSkills
- Treatment Planning
- Patient relations
- Dental software proficiency
- Schedule management
- Insurance billing
Languages
Spanish
Timeline
Dental Office Manager
Trinity Dental Center
07.2023 - Current
Dental Office Manager
Longhorn Dental, Dr. Ken Ellis, DDS
06.1996 - 07.2023
High School Diploma -
Miley High School