Jessica Lopez-Solis
Spring,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Receptionist
A&A Cable Contractors Inc
03.2023 - 10.2023
- Confirmed appointments, communicated with employees, and updated employee records.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Compiled information from files and research to satisfy information requests.
- Tracked important information in Excel spreadsheets and ran reports.
- Created invoices into Quickbooks, processed transactions and updated relevant records.
- Interacted with vendors, contractors and professional services personnel to receive and place orders.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with onboarding new workers and securing paperwork completion.
- Completed weekly payroll for all employees.
Office Manager/Chiropractic Assistant
Car Crash Injury Clinic
05.2022 - 03.2023
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation in Office Ally.
- Conferred with insurance company representatives to expedite payments and resolve filing issues.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Scheduled patients for physical therapy with Chiropractor
- Provided physical therapy for patients
- Emailed documents to lawyers
Intake Coordinator/Chiropractic Assistant
Admore Group
05.2019 - 05.2022
- Completed intake assessment forms and filed clients' charts.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing into EZ-Biz.
- Supported office staff and operational requirements with administrative tasks.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Provided Spanish to English interpretation for clients
- Answered phone calls and provided new clients with required paperwork to initiate service.
Onsite Supervisor
DTK Facility Services
08.2016 - 05.2019
- Educated staff on organizational mission and goals to help employees achieve success.
- Train new workers for DTK
- Manage inventory and communicate orders with area supervisor
- Schedule worker hours for the week
- Communicate with clients about specific requests
- Assist with site clean-up and set-up
- Attend meetings between clients and DTK
- Interpreting and translating for clients and workers
Education
High School Diploma -
Hargrave High School
Huffman, TX05.2009
Skills
- Spanish to English Translation
- Customer/Client relations
- Telephone skills
- Documentation and reporting
- Scheduling
- Administrative support
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
A&A Cable Contractors Inc
03.2023 - 10.2023
Office Manager/Chiropractic Assistant
Car Crash Injury Clinic
05.2022 - 03.2023
Intake Coordinator/Chiropractic Assistant
Admore Group
05.2019 - 05.2022
Onsite Supervisor
DTK Facility Services
08.2016 - 05.2019
High School Diploma -
Hargrave High School
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