Jessica Losso
New Lenox,IL
Summary
Skilled Surgical Technologist with 7 months of experience and 10 years of experience in the medical field all together to a growing organization. Knowledgeable in all aspects of surgery, including setting up operating rooms, preparing patients and assisting surgeons. Committed to maintaining highest standards of health and safety.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Surgical Technologist
Ascension St Joseph Hospital
08.2023 - Current
- Enhanced patient safety by maintaining sterile surgical environment and adhering to strict protocols.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Reduced surgery time by effectively anticipating surgeon's needs and providing timely assistance.
- Improved team communication through active participation in pre-and post-operative discussions, resulting in better patient outcomes.
- Performed accurate instrument counts, preventing potential surgical complications due to retained items.
- Contributed to reduced infection rates by diligently practicing proper sterilization techniques for instruments and equipment.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within department.
- Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
Receptionist
Southwest Infectious Disease Associates
01.2022 - 08.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Certified Nurse Assistant
Silver Cross Hospital
02.2019 - 01.2022
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Streamlined communication between patients and healthcare providers by serving as attentive liaison during shift handovers.
- Contributed to sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
Patient Care Technician
MacNeal Hospital
12.2016 - 01.2019
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
- Reduced stress for patients and families through effective communication and empathetic support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Received good catch for activating code stroke.
Secretary
Trinity Services
05.2015 - 11.2016
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Answering and directing phone calls accordingly
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
- Contributed to positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
Customer Account Specialist
SpringLeaf Financial Services
05.2013 - 07.2014
Secretary
Liberty Tax Service
10.2009 - 05.2013
Associate/Coordinator
New Lenox Park District
10.2009 - 05.2013
Cashier
Jewel –Osco
06.2008 - 10.2010
Education
Studies in Surgical Technology -
Rasmussen College
Romeoville, IL06.2023
CNA -
Zurik HealthCare Institute
Homewood08.2016
High School Diploma -
Lincoln- Way High School
New Lenox, IL06.2010
Skills
- Infection control protocols
- Biohazardous waste disposal
- Pre- and post-surgical counts
- Pre-surgical preparation
- Setting up and operating equipment
- Patient transportation
- Patient confidentiality
- Direct Patient Care
- Multitasking
- Time management abilities
- General, Robotic, Ortho, ENT, OB/Gyn, and Opthalmic procedures
Certification
- NBSTSA Certification
- CPR/BLS Certification
- CNA Certificate
Timeline
Certified Surgical Technologist
Ascension St Joseph Hospital
08.2023 - Current
Receptionist
Southwest Infectious Disease Associates
01.2022 - 08.2023
Certified Nurse Assistant
Silver Cross Hospital
02.2019 - 01.2022
Patient Care Technician
MacNeal Hospital
12.2016 - 01.2019
Secretary
Trinity Services
05.2015 - 11.2016
Customer Account Specialist
SpringLeaf Financial Services
05.2013 - 07.2014
Secretary
Liberty Tax Service
10.2009 - 05.2013
Associate/Coordinator
New Lenox Park District
10.2009 - 05.2013
Cashier
Jewel –Osco
06.2008 - 10.2010
Studies in Surgical Technology -
Rasmussen College
CNA -
Zurik HealthCare Institute
High School Diploma -
Lincoln- Way High School
- NBSTSA Certification
- CPR/BLS Certification
- CNA Certificate
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